Our Reviews

Loryn V|2025 Chevrolet Equinox

Confirmed Sales Customer

3/5/2025

Chris was fantastic. Great service great communication. Thank you so much. Love the car!

CHRISTOPHER MILLS

3/6/2025

Loryn, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, RI

Rose B|2017 Chevrolet Cruze

Confirmed Service Customer

3/7/2025

You asked me to rate our experience at Paul Masse Chevrolet. Well let me give you some background. We purchased a Chevy Cruz at Paul Masse in 2017 and it now has 25,000 miles on it. We have a problem with our car that has cost us in Excess of $1,500 dollars. The oxygen sensor clogs up with carbon and the engine light comes on. Is it a problem that can be solved? Answer: No. What’s wrong: It seems we don’t drive it on the highway enough. We are retired and most of our driving is on town and city roads. This problem according to the computer readout was a defect right out of the factory. Also, I have a 2009 Chevy Cobalt with the original oxygen sensors in it. We have purchased 5 or 6 Chevys from Paul Masse and DeNooyer Chevrolet in Albany New York. If I need a new car, I would think twice about a Chevy from Paul Masse. Sincerely, David A. Borgia .

3/9/2025

Rose, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (401) 434-1900 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

BRISTOL, RI

Daniel M|2024 GMC Sierra 1500

Confirmed Service Customer

3/12/2025

everyone is friendly and curteous and the service was completed in a timely manner

3/13/2025

Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PROVIDENCE, RI

Shaun M|2025 Chevrolet Colorado

Confirmed Sales Customer

3/12/2025

I had a terrific car buying experience Gino the salesman is what made the experience awesome I would recommend him to friends and family that are looking for a vehicle.

GINO BRUZZESE

3/13/2025

Shaun, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet, INC.

Business Response

PAWTUCKET, RI

Mathiew M|2023 Chevrolet Camaro

Confirmed Service Customer

3/13/2025

Fast and friendly service. Great lounge with delicious snacks and coffee to enjoy while I waited.

3/14/2025

Mathiew, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PROVIDENCE, RI

Christer O|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/13/2025

Start to finish, Josh was incredible. I had been looking since January 20th, which included seeing two Chevys in person. I spent almost two months working with a few different dealers. I spent ONE DAY texting with Josh and had a deal. Really well done.

JOSHUA JOSEPH

3/14/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROMWELL, CT

Gustavo A|2017 GMC Canyon

Confirmed Service Customer

3/5/2025

Very good attention

3/6/2025

Gustavo, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PAWTUCKET, RI

Chrisan R|2023 Buick Envision

Confirmed Service Customer

3/6/2025

the dealer ship is always clean the staff is great

3/7/2025

Chrisan, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WESTPORT, MA

Durval T|2025 Chevrolet 3500HD Silverado

Confirmed Sales Customer

3/7/2025

Josh was fantastic. He was easy to with with, very informative and responsive.

JOSHUA JOSEPH

3/7/2025

Durval, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We hope you have a great day!

Business Response

DIGHTON, MA

Paul A|2014 Chevrolet Malibu

Confirmed Service Customer

3/10/2025

Lou always does a great job. Waiting time was not bad at all.

3/12/2025

Paul, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

Mark F|2015 GMC 1500 Sierra

Confirmed Service Customer

3/12/2025

Excellent service, as usual.

3/13/2025

Mark, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

EAST PROVIDENCE, RI

Alan L|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

My sales rep Shaun took care of everything. Best dealership to work with.

SHAUN JOSEPH

3/13/2025

Alan, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LINCOLN, RI

Daniel G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/12/2025

Fast service, the sales representative found me the truck is wanted quickly.

GINO BRUZZESE

3/13/2025

Daniel, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CUMBERLAND, RI

Nicholas B|2025 Chevrolet Colorado

Confirmed Sales Customer

3/12/2025

I have completed well over a dozen transactions with Paul Masse and every experience has been exceptional from start to finish. This is evidenced by our continued relationship.

AARON TIRRELL

3/13/2025

Nicholas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOOVER, AL

Jacqueline B|2015 Chevrolet Malibu

Confirmed Service Customer

3/18/2025

I arrived early for a routine oil change and my car was checked in immediately. As usual, Nick checked to be sure that no additional maintenance was needed.

3/19/2025

Jacqueline, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PAWTUCKET, RI

Renze Z|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/16/2025

Helped me select the right car, provided a good deal.

RICARDO SARMINETO

3/17/2025

Renze, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ATTLEBORO, MA

Eileen H|2016 Chevrolet Cruze

Confirmed Service Customer

3/19/2025

Excellent service

3/20/2025

Eileen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NORTH SMITHFIELD, RI

Thomas H|2025 Chevrolet Equinox

Confirmed Sales Customer

3/19/2025

This is the 2nd new car that I have purchased from Paul Masse. Both times I have been treated with outstanding customer service by my sales representative Dave Wellington JR. He answered all my questions and made the experience a very pleasant one...both times!

DAVID WELLINGTON

3/20/2025

Thomas, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIVERSIDE, RI

Pierre M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/20/2025

A fantastic and easy decision and completion of delivery details. From Bob Masse working all the numbers to Aaron Tirrell's excellent delivery, to Cam Bourassa's finance-office expertise, all went smoothly and professionally. I am loving my new Equinox EV!

AARON TIRRELL

3/21/2025

Pierre, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EAST GREENWICH, RI

Gordon M|2021 Chevrolet Malibu

Confirmed Service Customer

3/20/2025

As usual, I found all employees exceptionally competent and pleasant. When I decide to purchase a new it will be with Masse Chevrolet.

3/21/2025

Gordon, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Gary B|2025 Chevrolet Trax

Confirmed Sales Customer

3/20/2025

Chris was awesome, the smoothest and quickest sales transaction! Very professional and polite! Highly recommend him!

CHRISTOPHER MILLS

3/21/2025

Gary, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARRISVILLE, RI

Sandra H|2025 Chevrolet Traverse

Confirmed Sales Customer

3/24/2025

Everyone at the East Providence dealership is always friendly and helpful. We have dealt with Gino for many years and are very happy with the service we receive.

GINO BRUZZESE

3/25/2025

Sandra, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRISTOL, RI

David D|2025 Chevrolet Corvette

Confirmed Sales Customer

3/18/2025

My entire experience at Paul Masse Chevrolet regarding the purchase of a new 2025 Corvette Convertible was awesome. The dealership showroom is like walking into a Corvette museum - so many new vettes on display and spotless - great snacks and Starbucks coffee too. Gino was the finest salesperson I have ever dealt with - he is an expert on every detail of the C8 Corvette and went way above and beyond in every aspect of my purchase over a three day timespan - he is truly a phenomenal professional and I feel lucky to have been matched with him and Paul Masse should feel lucky to have such a dedicated employee. Thank You !!

GINO BRUZZESE

3/19/2025

David, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

COVENTRY, RI

Linda D|2024 GMC TERRAIN

Confirmed Service Customer

3/18/2025

Friendly service, nice waiting room!

3/19/2025

Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH PROVIDENCE, RI

Shannon N|2025 Chevrolet Traverse

Confirmed Sales Customer

3/18/2025

Stephen was easy to work with and manager Eric has always done right by me. 4 cars in 4 years!!!

STEPHEN MACLAUGHLIN

3/19/2025

Shannon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, MA

Thomas O|2025 Chevrolet Blazer

Confirmed Sales Customer

3/20/2025

I have bought many cars from Paul Masse and this is the best experience we have had. Chris was very easy to talk to.

CHRISTOPHER MILLS

3/21/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUMFORD, RI

Steven H|2025 Chevrolet Trax

Confirmed Sales Customer

3/21/2025

David Wellington was super helpful and so easy to work work! Highly recommended. Steve H

DAVID WELLINGTON

3/22/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! Until the next time we meet, take care!

Business Response

WARWICK, RI

Gary G|2024 Chevrolet Corvette

Confirmed Service Customer

3/25/2025

My service adviser, Alex, always take great care of our vehicles. He schedules at convenient times, listens to our concerns, explains thoroughly and keeps us updated on progress.

3/26/2025

Gary, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TIVERTON, RI

Danielle M|2021 GMC Acadia

Confirmed Service Customer

3/25/2025

Great service

3/26/2025

Danielle, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Kyle D|2025 Chevrolet Equinox

Confirmed Sales Customer

3/24/2025

Always a great experience, whether with Sales, Parts, or Service.

JOSHUA JOSEPH

3/25/2025

Kyle, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

RIVERSIDE, RI

Bettie V|2021 Buick Encore GX

Confirmed Service Customer

3/25/2025

Your members of your service department are very knowledgeable and very pleasant. I have always had very good experiences with your company. I have been coming to you for years, and have recommended your company very highly.

3/27/2025

Bettie, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

Business Response

RIVERSIDE, RI

Sarah B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

3/26/2025

Excellent and efficient! Great communication, courteous service. Much appreciated.

3/27/2025

Sarah, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PAWTUCKET, RI

Brian D|2023 GMC 2500HD Sierra

Confirmed Service Customer

3/27/2025

Nick and Louie are the best and take care of my vehicles. They are always respectful and knowledgeable about the repairs I request. They are true gentleman!

3/28/2025

Brian, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, MA

Pablo J|2025 Chevrolet Trax

Confirmed Sales Customer

3/27/2025

Josh Joseph is always a pleasure deal with! Down to earth and candid.

JOSHUA JOSEPH

3/28/2025

Pablo, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

WESTPORT, MA

Mary N|2023 Chevrolet Corvette

Confirmed Service Customer

3/28/2025

Very professional

3/30/2025

Mary, we appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

RAYNHAM, MA

Alfred M|2016 GMC 1500 Sierra

Confirmed Service Customer

3/28/2025

excellent job by service advisor

3/30/2025

Alfred, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

SEEKONK, MA

Jane C|2018 Chevrolet Malibu

Confirmed Service Customer

3/31/2025

found hose leaking, replaced all 4

4/1/2025

Jane, your wonderful feedback and rating mean a lot to us. Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

TIVERTON, RI

Kevin M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/31/2025

Excellent

GINO BRUZZESE

4/1/2025

Kevin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

SWANSEA, MA

Andrew H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/25/2025

Great experience. I had a good idea what I wanted and salesman Stephen Maclaughlin showed me the options, and made the choice really easy. No pressure when I continued my search at other locations. When I made my decision, set up an appointment and was in/out quickly & easily. Once the purchase was done, Stephen sat down with me and walked me through all the operations of the vehicle. Do your research, check Paul Masse first, and you'll likely return. Too bad this review is limited to only 5 stars!

STEPHEN MACLAUGHLIN

3/26/2025

Andrew, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

RIVERSIDE, RI

Robert M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

3/27/2025

All good!!

3/28/2025

Robert, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST GREENWICH, RI

Richard M|2020 Chevrolet Bolt EV

Confirmed Service Customer

3/29/2025

I was taken care of quickly and professionally.

3/31/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

WARWICK, RI

David J|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/31/2025

It is my third vehicle I have leased through Paul Masse. I had Chris Mills all three times. He is very knowledgeable and courteous. I would recommend him to all my family and friends.

CHRISTOPHER MILLS

4/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

JOHNSTON, RI

Joseph P|2025 Chevrolet Colorado

Confirmed Sales Customer

3/31/2025

David Wellington was a pleasure to deal with. Knowlleagable and professional.

DAVID WELLINGTON

4/2/2025

Joseph, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

LINCOLN, RI

Randall P|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/1/2025

Paul Masse Chevrolet made the purchase of my new truck quick and simple. Josh was very knowledgeable about the product and made me confident about my purchase.

JOSHUA JOSEPH

4/2/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

DAYVILLE, CT

Constantine D|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

4/1/2025

Outstanding experience from start to finish. David Wellington is top notch. I am a car collector and have bought dozens of new cars. David knows how to keep things moving and on point. Could not be happier with my purchase.

DAVID WELLINGTON

4/2/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. We hope you have a great day!

Business Response

LONGMEADOW, MA

Michael P|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/31/2025

Thank you to Geno for all his help with the purchase of my new Trailblazer

GINO BRUZZESE

4/1/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWANSEA, MA

Scott R|2023 Chevrolet Corvette

Confirmed Service Customer

3/31/2025

Nick was great!!

4/1/2025

Scott, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, RI

Melvin A|2024 Chevrolet Corvette

Confirmed Service Customer

4/1/2025

Representative didn’t pay attention to the instructions given. The car was not washed and when I reviewed the paperwork stated that he wrote no cleaning when we clearly talked about it.

4/3/2025

Melvin, we regret to hear that you had this experience with us. Please contact us at (401) 434-1900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

WARWICK, RI

Joseph O|2025 Chevrolet Suburban

Confirmed Sales Customer

4/2/2025

Great car buying experience. Easy, efficient and fair.

SHAUN JOSEPH

4/3/2025

Joseph, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

BOLTON, CT

Paula A|2025 Chevrolet Equinox

Confirmed Sales Customer

4/2/2025

Professional and compassionate salesmen! Well- run dealership!

JOSHUA JOSEPH

4/3/2025

Paula, we want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

Business Response

LINCOLN, RI

Stanley S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/2/2025

staff was very attentive Chris Mills was very helpful and thorough at explaining my Silverado

CHRISTOPHER MILLS

4/4/2025

Stanley, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! Thank you again for leaving us this response!

Business Response

REHOBOTH, MA

Breanne W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/2/2025

Chris is great and has a lot of patience dealing with my non patient self!

CHRISTOPHER MILLS

4/4/2025

Breanne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TAUNTON, MA

Kimberly P|2025 Chevrolet Traverse

Confirmed Sales Customer

4/2/2025

Worked with some of the best!! Bobby Masse and Vinny! They both worked together to get me the best deal! Great job!

VINCENT TAYLOR

4/4/2025

Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

SEEKONK, MA

Christina P|2017 Buick Encore

Confirmed Service Customer

4/5/2025

Great work. Everything done well

4/7/2025

Christina, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

EAST PROVIDENCE, RI

John M|2025 Chevrolet Suburban

Confirmed Sales Customer

4/1/2025

From the first time going to the dealer everyone was welcoming and professional. Stephen made it easy to go over differences with the suburbans and to make the choice that was right for me.

STEPHEN MACLAUGHLIN

4/2/2025

John, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BERKLEY, MA

Jeannine S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/1/2025

I have gone to the dealership with multiple members of my family to buy or lease cars. Everyone there is always professional and extremely helpful with not only the original transaction, but any follow up that might be involved as well. I would recommend Paul Masse to anyone looking to buy or lease a vehicle that wants to be treated fairly.

SHAUN JOSEPH

4/2/2025

Jeannine, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

FALL RIVER, MA

Robert L|2024 Chevrolet Camaro

Confirmed Service Customer

4/1/2025

so far, the several times that I have been there for service (oil changes etc), I have always been pleased with how I have been treated.

4/2/2025

Robert, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

N PROVIDENCE, RI

Dawn A|2025 Chevrolet Trax

Confirmed Sales Customer

4/2/2025

This was such a great car-buying experience. Shaun Johnson went above and beyond to get the car I wanted. Financing was a breeze and, and they even got me a great interest rate! Highly recommend Paul Masse Chevrolet!!

SHAUN JOSEPH

4/4/2025

Dawn, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CHEPACHET, RI

Timothy B|2025 Chevrolet Trax

Confirmed Sales Customer

4/9/2025

It was good, very informative

SHAUN JOSEPH

4/10/2025

Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

BRISTOL, RI

Robert B|2025 Chevrolet Trax

Confirmed Sales Customer

4/9/2025

This is the third time that I have worked with Aaron. He made the process as easy as possible and is always straightforward. He is very knowledgeable and a pleasure to deal with.

AARON TIRRELL

4/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

WARWICK, RI

Joyce T|2018 Chevrolet Cruze

Confirmed Service Customer

4/9/2025

The personnel are always courteous and pleasant.

4/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PAWTUCKET, RI

N Diane D|2025 Chevrolet Trax

Confirmed Sales Customer

4/10/2025

Greeted immediately upon entering the showroom. As soon as I explained what I was interested in, I was shown a possible purchase. Then was shown some other possibilities, but I ultimately went back to the original car shown. The paperwork time was well spent as Shaun was very diligent in helping me through the process. I was very pleased with how he spent time when I picked up the car showing me a lot of different features. I probably would be still confused if not for his help and patience with me. This is my second car purchased at Paul Masse and my husband also purchased his most recent car from there. I recommend this dealer to all my family and friends. Although with the 3 family cars purchased there, we have had three different salespersons, yet always came away totally satisfied.

SHAUN JOSEPH

4/11/2025

Thank you for taking the time to leave a review for us at Paul Masse Chevrolet, INC.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BRISTOL, RI

Chris A|2025 Chevrolet Colorado

Confirmed Sales Customer

4/10/2025

Had a very positive experience Vincent the sales rep I dealt with was awesome even brought me to the bank to get a certified check to make the transaction go smoothly and he answered all my questions. Great working with him.

VINCENT TAYLOR

4/11/2025

Chris, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

SAGAMORE BEACH, MA

Shauneen B|2014 Chevrolet Corvette

Confirmed Service Customer

4/10/2025

Good!

4/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

CRANSTON, RI

Dennis H|2025 Chevrolet Corvette

Confirmed Service Customer

4/10/2025

Learned a lot from the salesman about the car. Went through all of its features and setup some of the basic environments for my default settings.

4/11/2025

Dennis, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LINCOLN, RI

Dione C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/10/2025

I had a great experience at Paul Masse Chevy! The staff was friendly, professional, and made the whole process smooth and stress-free. They helped me find exactly what I was looking for and made sure I felt confident with my purchase. Highly recommend .

CHRISTOPHER MILLS

4/11/2025

Dione, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. Thanks again for the recommendation, and have an amazing day!

Business Response

MILFORD, MA

Paul H|2025 Chevrolet Equinox

Confirmed Sales Customer

4/11/2025

Great customer service

RICARDO SARMIENTO

4/12/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

RIVERSIDE, RI

Marcus H|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/6/2025

Aaron has away taken good care of me and Pauline every time we visit Paul masse Chevrolet East Providence. Once again he fulfilled our every need with outstanding performance Thanks again Marcus Hubbard

AARON TIRRELL

4/7/2025

Marcus, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SEEKONK, MA

Charleen F|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/8/2025

The salesman was very informative and patient

DAVID WELLINGTON

4/9/2025

Charleen, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH ATTLEBORO, MA

Robert M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

4/9/2025

Always good!

4/10/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST GREENWICH, RI

Paul B|2019 Chevrolet Camaro

Confirmed Service Customer

4/11/2025

Once again, Nick did an outstanding job. Very satisfied.

4/13/2025

Paul, we're happy to hear you had such a positive experience with Nick! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TIVERTON, RI

Stephen S|2013 Chevrolet Cruze

Confirmed Service Customer

4/13/2025

The service area is top notch,.they diagnose problems and give reminders of maintenance issues that are due to keep the car running good.The waiting area is always clean and comfortable.

4/14/2025

Stephen, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TAUNTON, MA

Scott S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/14/2025

Good afternoon, Paul Masse is always great. I've purchased 5 trucks with them over the past 9 or 10 years and have had them handle all the service each on of them. This last time, my newest truck being diesel, they filled the DEF fluid spilling it all over the side of the truck and step. I went thru the car wash and it all came off but its something that should have been caught by the tech as soon as it happend.

4/15/2025

Scott, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (401) 434-1900.

Business Response

REHOBOTH, MA

Glenna M|2025 Chevrolet Trax

Confirmed Sales Customer

4/15/2025

Everyone was pleasant and easy to deal with. Sean was very knowledgeable and helpful.

SHAUN JOSEPH

4/16/2025

Glenna, your wonderful feedback and rating mean a lot to us. Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

TIVERTON, RI

Louis F|2022 Chevrolet Camaro

Confirmed Service Customer

4/17/2025

Service was performed in a timely manner and service advisor was excellent!

4/18/2025

Louis, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Business Response

TIVERTON, RI

Paul J|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/11/2025

as always excellent service great dealership

GINO BRUZZESE

4/13/2025

Paul, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

NORTH SMITHFIELD, RI

Michelle T|2018 GMC Yukon

Confirmed Service Customer

4/12/2025

We really liked Paul Masse East Providence the Service Dept and especially our Sales person, Shaun Joseph. He was awesome. Very knowledgeable and patient. Great customer service.

4/14/2025

Michelle, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Grace C|2025 Chevrolet Traverse

Confirmed Sales Customer

4/13/2025

Gino was absolutely amazing. He was patient, very knowledgeable and attentive, before we left the lot he took the time to download what I needed for the car. He showed me how to work all the bells and whistles. There was only one thing that I’m upset with and it wasn’t Gino’s fault it was the website to receive a $500 rebate for being a CNA/ Med tech that I didn’t receive and I was eligible for it. It was through GM. I wished I had received that rebate especially if I qualify but wasn’t given.

GINO BRUZZESE

4/14/2025

Grace, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (401) 434-1900 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

BRISTOL, RI

Michael M|2024 Chevrolet Corvette

Confirmed Service Customer

4/14/2025

Clean establishment, very punctual

4/15/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Business Response

SEEKONK, MA

Erica I|2025 Chevrolet Traverse

Confirmed Sales Customer

4/15/2025

Gabriel was great explained everything to us. Great asset to the team!

RICARDO SARMIENTO

4/16/2025

Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

BARRINGTON, RI

Carrie M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/15/2025

Gabriel was great! He made the process so easy and comfortable. I love my new car!

RICARDO SARMIENTO

4/16/2025

Carrie, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

BRISTOL, RI

Yaribel R|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/16/2025

great customer service i wish i can give 100 starts

VINCENT TAYLOR

4/16/2025

Yaribel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW BRITAIN, CT

Gary G|2024 Chevrolet Corvette

Confirmed Service Customer

4/21/2025

Everything went according to what I was told, I appreciate the efficiency.

4/22/2025

Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

TIVERTON, RI

Nathan S|2024 Chevrolet Tahoe

Confirmed Sales Customer

4/17/2025

My wife and I visited Paul Massey in hopes of looking for a used Tahoe the one that we had selected didn’t meet our needs however, our sales guy Gabriel was willing to look for another vehicle for us and keep his eyes open. Luckily he checked and they did have a recently turned in leased Tahoe that was 100% what we were looking for low miles excellent condition. being from Massachusetts the transaction was a little bit more challenging having to register in Massachusetts however, Gabriel in the team couldn’t have been more communicative or attentive to our request. Everything went smooth. Delivery was perfect and it was a real plus to meet Paul at the time of delivery clearly Paul Massey Chevrolet lives up to its reputation. We will be back the next time we’re in the market for a Chevrolet or GMC product

RICARDO SARMIENTO

4/18/2025

Nathan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH ATTLEBORO, MA

Sam A|2025 Chevrolet Corvette

Confirmed Sales Customer

4/23/2025

I contacted David Wellington regarding a 2025 Corvette. He was very professional and respectful of my time. We were able to successfully close the deal the same day. Everything was completed in advance of me taking delivery. The delivery was also a very good experience. 10/10!

DAVID WELLINGTON

4/23/2025

Sam, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

SYOSSET, NY

Carlos G|2025 Chevrolet Trax

Confirmed Sales Customer

4/24/2025

We have never owned an American made vehicle, but our experience at Paul Masse was delightful! Gabriel was understanding and a great listener. He explained everything well and was patient. Blake did a great job as well explaining the financing process and we didn't feel pressured at all! We'll definitely tell friends & family about Paul Masse Chevrolet! Keep up the great work! A very happy customer! 😀

RICARDO SARMIENTO

4/25/2025

Carlos, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Paul B|2025 Chevrolet Traverse

Confirmed Sales Customer

4/25/2025

Found the vehicle with the options we wanted. Negotiation was very easy.

DAVID WELLINGTON

4/27/2025

Paul, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DOUGLAS, MA

Cameron M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/25/2025

Gabe had me in a brand new car the day I needed it. He was super knowledgeable and made the whole process easy and comfortable. 10/10 recommendation!

RICARDO SARMIENTO

4/27/2025

Cameron, we're glad to hear you found our staff so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

Business Response

PROVIDENCE, RI

Andrea L|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/25/2025

Josh is amazing 👏 he made the new purchase a pleasure.

JOSHUA JOSEPH

4/27/2025

Andrea, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRISTOL, RI

James M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/25/2025

It was a awesome experience thank you to all you got me in my vehicle

DAVID WELLINGTON

4/27/2025

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COVENTRY, RI

Lawrence J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/26/2025

Very nice and clean,

VINCENT TAYLOR

4/28/2025

Lawrence, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOHNSTON, RI

Ronald M|2025 Chevrolet Colorado

Confirmed Sales Customer

4/29/2025

A good adventure

GINO BRUZZESE

4/30/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

BARRINGTON, RI

Gary C|2022 Chevrolet Equinox

Confirmed Sales Customer

4/30/2025

Great sales person, plenty of info given!

AARON TIRRELL

5/1/2025

Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SMITHFIELD, RI

Kevin B|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/30/2025

Joseph was great

JOSHUA JOSEPH

5/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

WARREN, RI

Manuel I|2024 Buick Encore GX

Confirmed Service Customer

4/30/2025

I am a returning customer of P. Masse. I think your organization is truly built to give a great customer experience. The only issue was I was refused a curtesy vehicle. I explained that I had some important appointments and needed transportation while the service was takin place. (over-night) Also, the branch that sold me the Buick, PM South, told me that " they could not fit me in" despite me explaining that I was leaving for vacation later that week-driving. So, I had to go to East Prov. M.Ignacio

5/1/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (401) 434-1900 so we may identify ways to improve your experience.

Business Response

BRISTOL, RI

Seth S|2023 Chevrolet Corvette Z06

Confirmed Service Customer

4/30/2025

Everything from booking to paying was smooth

5/2/2025

Seth, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

COVENTRY, RI

Kelly G|2025 Chevrolet Blazer

Confirmed Sales Customer

5/1/2025

Extremely easy transaction; exact vehicle right there, documents emailed to me for signing. I couldn't have asked for a smoother transaction and delivery. Aaron knows exactly what I'm looking for when I come in, superb treatment of a customer!

AARON TIRRELL

5/2/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

WOONSOCKET, RI

Hugh C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/23/2025

Chris Mills, We want to express our sincere gratitude for your dedication and hard work over the past few days. Your expertise, attention to detail, and commitment to providing excellent service have not gone unnoticed. We truly appreciate your patience in addressing all our questions and concerns, and we were incredibly impressed by the professionalism with which you handled everything. Paul Masse is fortunate to have someone as knowledgeable and dependable as you. You are a valuable asset to the company, and we have no doubt that you will continue to excel in your role. Thank you once again for your outstanding support. We look forward to working with you again in another 36 months. Best regards, Hugh & Kim Cabana

CHRISTOPHER MILLS

4/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

Karen K|2018 Chevrolet Cruze

Confirmed Service Customer

4/23/2025

They were friendly and punctual and did only what I requested.

4/24/2025

Karen, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet, INC.

Business Response

PORTSMOUTH, RI

Timothy T|2025 Chevrolet Corvette

Confirmed Sales Customer

4/24/2025

Excellent

JOSHUA JOSEPH

4/25/2025

Timothy, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

STOUGHTON, MA

Maria M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/25/2025

I was very well attended by Chris,the process was vey simple and he helped me to choose the best for me.

CHRISTOPHER MILLS

4/28/2025

Maria, we really appreciate your feedback! We look forward to your next visit! Take care!

Business Response

NEW BEDFORD, MA

Dorene P|2020 Chevrolet Camaro

Confirmed Service Customer

4/26/2025

Great service

4/28/2025

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet, INC.

Business Response

TIVERTON, RI

Dana M|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/28/2025

The customer service I received was top notch!

AARON TIRRELL

4/29/2025

Dana, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

WESTPORT, MA

Jonathan R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/1/2025

By far the best car buying experience I have ever had. Dave Wellington jr. was a great salesman. This was my first Chevy

DAVID WELLINGTON

5/2/2025

Jonathan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

RAYNHAM, MA

Mary C|2025 Chevrolet Trax

Confirmed Sales Customer

5/1/2025

I was called in early to turn in my lease. 8 months early. Dave Jr, helped me out like he always does and has been doing for over 20 years. I left with a brand new 2025 Chevy Trax Activ with just paying first months payment. I was shocked and thrilled. Plus I’m paying less a month than I was paying and kept money in my pocket with no money down. Totally thrilled with Paul Masse EP and Dave Jr. Thank You!

DAVID WELLINGTON

5/2/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PAWTUCKET, RI

David P|2016 GMC 1500 Sierra

Confirmed Service Customer

5/1/2025

From booking opponent to service advisors and service technicians always a great experience

5/2/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BRISTOL, RI

Robert Z|2025 Chevrolet Equinox

Confirmed Sales Customer

5/1/2025

The best possible experience one can have leasing a Chevrolet Equinox.

VINCENT TAYLOR

5/2/2025

Robert, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST GREENWICH, RI

Richard H|2024 Chevrolet Corvette

Confirmed Service Customer

5/1/2025

Everyone was very polite and professional , the only negative comment i couldmake is that 2 hours for a oil change and inspection is a bit much.

5/2/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SWANSEA, MA

Robert K|2025 Chevrolet Traverse

Confirmed Sales Customer

5/1/2025

12 vehicles in 15,yrs The service I have received is why I will continue to be a Paul Masse customer

AARON TIRRELL

5/2/2025

Robert, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PAWTUCKET, RI

Marc C|2025 Chevrolet Corvette

Confirmed Sales Customer

5/5/2025

Always a pleasure dealing with Paul Masse dealerships. Shaun Joseph and Erich Henry were very helpful and responsive and made the deal very smooth!!!

SHAUN JOSEPH

5/7/2025

Marc, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HARWINTON, CT

Eric C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/6/2025

Shaun was great! Process went smooth

SHAUN JOSEPH

5/7/2025

Eric, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

FOSTER, RI

Peter I|2025 Chevrolet Equinox

Confirmed Sales Customer

5/9/2025

It was excellent Vin Taylor was on point thru the whole process very knowledgeable

VINCENT TAYLOR

5/11/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Dennis L|2018 Chevrolet Corvette

Confirmed Service Customer

5/11/2025

I had an oil change and battery replacement on my Corvette. As always everything was done professionally and neatly and on time. A great service department.

5/12/2025

Dennis, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COVENTRY, RI

Francyne F|2019 Chevrolet Malibu

Confirmed Service Customer

5/12/2025

Staff are always professional and courteous and very detailed oriented.

5/12/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Diane T|2015 Chevrolet Cruze

Confirmed Service Customer

5/9/2025

They are always so helpful and nice

5/11/2025

Diane, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

S ATTLEBORO, MA

Marc M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

We arrived at East Providence facility, starting looking at trucks when Dave Wellington approached my wife and I. He introduced himself and asked if we help. We said no not right know just looking. He said ok I'll be in the sales office if you need anything. We asked to test drive a truck, he said no problem be right back with the key. From then on everything went so easy, he was courteous, a pleasure to talk to. I never had this experience at a car dealership, normally the salesperson would be pushy going back and forth to haggle the car price. No haggling here to us it was great. We will probably be back for our next purchase on a vehicle, thanks Dave and the Paul Mase team !

DAVID WELLINGTON

5/12/2025

Marc, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

TIVERTON, RI

Barbara C|2013 GMC Terrain

Confirmed Service Customer

5/13/2025

Did exactly what I asked them to do

5/14/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

SWANSEA, MA

Deborah J|2025 Chevrolet Trax

Confirmed Sales Customer

5/13/2025

Shaun Joseph was my salesman, he was professional, courteous, patient and charismatic. He truly made me feel at ease, patiently explained all the functioning of my vehicle and was never flustered with my lack of knowledge. I would whole heartedly recommend Paul Masse to my family and friends. Upon walking into your dealership it was clean and inviting. The little cars stole my heart. Nice touch.

SHAUN JOSEPH

5/14/2025

Deborah, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

FALL RIVER, MA

Rachel M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/13/2025

Josh was great to work with and easy to talk to to help me with the transition from one dealer to Chevy.

JOSHUA JOSEPH

5/14/2025

Rachel, we're happy to hear you had such a positive experience with our team! Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

EAST PROVIDENCE, RI

Jeffrey M|2014 Chevrolet Cruze

Confirmed Service Customer

5/15/2025

Always a pleasure dealing with the service team.

5/16/2025

Jeffrey, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SEEKONK, MA

David F|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/15/2025

Bob and Dave make it easy to buy a vehicle.

DAVID WELLINGTON

5/16/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTH SCITUATE, RI

Jessica W|2022 GMC Acadia

Confirmed Service Customer

5/18/2025

Amazing as usual! Friendly quick service

5/19/2025

Jessica, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND, RI

Richard B|2022 Chevrolet Corvette

Confirmed Service Customer

5/19/2025

Dealership experience was good. Appreciate Service Advisor(Nick) and thanks to Dave Wellington Jr. (Sales Department) for being a honest guy.

5/21/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTH ATTLEBORO, MA

Lewis G|2024 Chevrolet Malibu

Confirmed Service Customer

5/21/2025

Outstanding. Could not be better,

5/22/2025

Lewis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTSMOUTH, RI

David H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/21/2025

I have purchased several vehicles from Paul Masse in the past so I already knew what service level to expect. I was not surprised when they exceeded my expectations this time. Our sales person, Josh, had done his homework prior to my arrival. There were a few trucks waiting for me when I arrived. Josh did a great job of explaining the differences between the two and I quickly decided on the one I wanted. I received a great offer on my old truck and we sealed the deal that day! I came to pick up my new Silverado a few days later and all of electronics were preset just the way I wanted. I really appreciate his knowledge of the vehicle. I left feeling 100% satisfied. I know where I will be going when I'm ready to trade in again! David Hoague

JOSHUA JOSEPH

5/22/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Paul Masse Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARREN, RI

Paul H|2024 Chevrolet Corvette Z06

Confirmed Service Customer

5/22/2025

Good people and skilled technicians

5/23/2025

Paul, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

SANDWICH, MA

Michael M|2024 Chevrolet Corvette

Confirmed Service Customer

5/22/2025

Courteous professional service.

5/23/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

SEEKONK, MA

John P|2025 Chevrolet Trax

Confirmed Sales Customer

5/26/2025

Sales per6 Was very experienced and very good.

AARON TIRRELL

5/27/2025

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

E PROVIDENCE, RI

Michael G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/28/2025

Sales person was great and very good to make everything as easy as possible

CHRISTOPHER DANIELS

5/28/2025

Michael, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALL RIVER, MA

Robert C|2024 Buick Encore GX

Confirmed Service Customer

5/12/2025

Good experience ,with helpful service.

5/13/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TIVERTON, RI

David S|2020 Chevrolet Camaro

Confirmed Service Customer

5/16/2025

Always the best. I love the service people, Nick is great, very responsive and answers any question I have ever had. The best endorsement of your dealership: I have a Chevy dealer within 5 minutes of my house, and I drive 45 minutes to come to Paul Masse Chevrolet for service and to buy my cars (my last 5 cars were bought from you!). I tell everyone about Paul Masse Chevrolet. Oh, and I do not want to leave out your Wakefield location either. While I have not had service there, I purchased my two Camaros there and they were great - I got cars from them.

5/17/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DARTMOUTH, MA

Deborah F|2025 Chevrolet Equinox

Confirmed Sales Customer

5/22/2025

Enjoy dealing with Paul Masse Chevy. Always a great experience and dealing with Chris Mills is a pleasure. He is a great person and sales rep. Always there to help when needed.

CHRISTOPHER MILLS

5/23/2025

Deborah, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATTLEBORO, MA

Gary G|2024 Chevrolet Corvette

Confirmed Service Customer

5/23/2025

My C8 had to go in for warranty work, it was seamless, thank you to the staff.

5/25/2025

Gary, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

TIVERTON, RI

Susan C|2025 Chevrolet Equinox

Confirmed Sales Customer

5/25/2025

The shopping and purchase was a pleasant and comfortable experience overall without pressure. The sales rep Chris was great at "building" and securing the vehicle that I wanted and he answered all my questions.

CHRISTOPHER DANIELS

5/26/2025

Susan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

N PROVIDENCE, RI

Michael S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/28/2025

Josh is the best chevy saleman there is, point blank, hands down

JOSHUA JOSEPH

5/29/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Josh here at Paul Masse Chevrolet, INC.! We hope to see you soon!

Business Response

MIDDLETOWN, RI

Gladys L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/1/2025

The customer service was great and my needs/wants were listened to

RICARDO SARMIENTO

6/3/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Paul Masse Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST PROVIDENCE, RI

Timothy H|2024 GMC Sierra 1500

Confirmed Service Customer

5/28/2025

Nick was very helpful with my service needs.

5/28/2025

Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATTLEBORO, MA

Maria K|2016 GMC Acadia

Confirmed Service Customer

5/28/2025

Nick did a very good job explaining the process to resolve all questions and work on the vehicle. He also was very efficient in explaining what would happen and that we would be contacted with updates (which we were). He remained calm and explained what happens when a situation with the car occurs (in this case a question about a leak appearing on our driveway).

5/29/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Cameron W|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/28/2025

10/10 from sales man to finance manager. No one was pushy, made everything extremely easy.

VINCENT TAYLOR

5/30/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILLIS, MA

Justin S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/29/2025

Great overall car buying experience. They matched price, gave me a competitive offer for my trade and even delivered the vehicle to my house to get the deal done on the Friday before a long weekend. This is my second vehicle from Paul Masse EP and I would highly recommend Chris and the team there to anyone looking for a hassle free and fair car buying experience.

CHRISTOPHER MILLS

5/30/2025

Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

Business Response

NORTH SMITHFIELD, RI

Thomas C|2017 Buick Regal

Confirmed Service Customer

5/29/2025

My first choice for repairs and maintenance, every time. Always up front about the needs of your vehicle.

5/30/2025

Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FALL RIVER, MA

William B|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

6/3/2025

dealership GINO lived up to his promise to get us the car. in the world of corvette that was big. a big thank you to Gino and Paul masse.

GINO BRUZZESE

6/4/2025

William, thank you for your kind words and this wonderful review! We hope you have a great day!

Business Response

FORT MYERS, FL

Daniel C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/4/2025

No pressure very helpful to work with

CHRISTOPHER MILLS

6/5/2025

Daniel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FALL RIVER, MA

Diane T|2015 Chevrolet Cruze

Confirmed Service Customer

6/9/2025

Whenever I have a problem with the car I can drive right in and they always fix the problem. They have saved me many times to not to be stuck on the road. Luis was as nice as always and had my problem solved within hours.

6/10/2025

Diane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

S ATTLEBORO, MA

Ralph A|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/11/2025

Chris Daniel’s was a superstar. I started looking for a vehicle about a month ago and every dealership I went into the sales people were not attentive to my needs for a new vehicle and unwilling to go the extra mile. Chris, on the other hand on the second we walked in one above and beyond in assisting and giving us a full array of choices without pressuring us into any model. He was patient with our specific needs. I’m waiting for a host to close before I could buy periodically checking in but without putting any pressure on us. The process of buying was quick and easy and Chris gave us exactly the vehicle we were looking for. The service from Chris did not stop there once we purchased the vehicle. He was again patient with us “old people” walking us through all of the features of the vehicle and truly make us understand whatever thing did. The 2025 suburban Premier was loaded with features, and his assist was greatly valued in learning. I also appreciated the next day. Follow up. Call to make sure if there were any issues or anything he could help with……. Chris was a true professional. I plan on buying an additional vehicle in the very near future and he’s already assisting in looking for exactly what I want Thanks, Chris!!!!

CHRISTOPHER DANIELS

6/11/2025

Ralph, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SMITHFIELD, RI

Jean S|2025 Chevrolet Blazer EV

Confirmed Sales Customer

6/11/2025

Excellent

CHRISTOPHER MILLS

6/12/2025

Jean, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

NORTH KINGSTOWN, RI

Dennis A|2023 GMC Sierra 1500

Confirmed Service Customer

6/12/2025

Great as usual

6/13/2025

Thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

NORTH KINGSTOWN, RI

Ronald D|2024 Chevrolet Corvette

Confirmed Service Customer

6/13/2025

I have been going through Nick for the last 9 years for all my service needs, questions, and support. I like Nick because he understands Corvette owners. Masse Service has been good to me and taking care of my Corvettes. I have confidence in their service because their service technicians have the experience, knowledge, and take care with my Corvette.

6/15/2025

Ronald, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATTLEBORO, MA

Jennifer L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Very helpful! Aaron is awesome he always answers my texts, and squeezed me in without an appointment even though he was extremely busy. Crystal in finance was very accommodating and got me a better deal than i expected

AARON TIRRELL

6/3/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Business Response

COVENTRY, RI

Lee S|2020 GMC 1500 Sierra

Confirmed Service Customer

6/2/2025

Sucked

6/3/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (401) 434-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

PRUDENCE ISLAND, RI

Kyle G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/2/2025

It had to be the most laid back experience I've had at a dealership. I never felt pressured or backed into a corner. They answered all of my questions truthfully, and worked hard to get me the best deal they could. My salesman Shaun was excellent. He was polite, professional, calm, and courteous. He went the extra mile, and I would highly recommend working with him. His performance, and the dealership as a whole wasn't anything less than outstanding.

SHAUN JOSEPH

6/3/2025

Kyle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CRANSTON, RI

Moshe L|2013 Chevrolet Cruze

Confirmed Service Customer

6/3/2025

I can rely on Luis DeSousa and the servicing team to consistently provide excellent servicing advice and execution to keep my vehicle in optimal running condition.

6/4/2025

Moshe, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RIVERSIDE, RI

Barbara G|2025 Chevrolet Trax

Confirmed Sales Customer

6/10/2025

Appreciated Gino's guidance on the features of my new vehicle.

GINO BRUZZESE

6/11/2025

Barbara, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

POWDERSVILLE, SC

Charles D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/10/2025

Sales experience was very good !!! Chris Daniels did a great job !!!

CHRISTOPHER DANIELS

6/11/2025

Charles, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

RUMFORD, RI

Jeannette G|2022 Buick Encore GX

Confirmed Service Customer

6/13/2025

As usual the service was prompt exactly as we had discussed. My car was ready in stated time and all work was successfully completed. I am very well pleased with my experience.

6/15/2025

Jeannette, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIVERSIDE, RI

Thomas P|2018 Chevrolet Malibu

Confirmed Service Customer

6/16/2025

Extremely satisfied with the service department at Paul masse. All my problems were addressed and corrected within a few hours. Thank you son much.

6/17/2025

Thomas, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Lindsey O|2026 Chevrolet Equinox

Confirmed Sales Customer

6/17/2025

I recently purchased my first brand new vehicle which I couldn't be happier with. Gabe was honest and kind and made the process seamless. It was great that kept me in the loop every step of the way as I waited for my vehicle to be delivered. Days after my purchase Gabe reached out to make sure I was happy. I will recommend Paul Masse Chevrolet and Gabe to my friends and family.

RICARDO SARMIENTO

6/17/2025

Lindsey, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Farrell S|2025 Chevrolet Equinox

Confirmed Sales Customer

6/17/2025

It was a very good experience.

AARON TIRRELL

6/18/2025

Farrell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST PROVIDENCE, RI

Peter G|2023 Chevrolet Equinox

Confirmed Sales Customer

6/17/2025

Very professional and helpful every step of the way.

VINCENT TAYLOR

6/18/2025

Peter, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Spencer G|2022 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/18/2025

Chris mills is an amazing salesman, he made my purchase of the 2022 Chevy Silverado very very easy as I have a busy schedule

CHRISTOPHER MILLS

6/19/2025

Spencer, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! If you're ever in need of more help, please let us know!

Business Response

NORTH SCITUATE, RI

Jason V|2025 Chevrolet Traverse

Confirmed Sales Customer

6/19/2025

Easy and quick

RICARDO SARMIENTO

6/20/2025

Jason, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

SOMERSET, MA

Howard M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

6/21/2025

My experience was excellent as always!!!

6/23/2025

Howard, thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

NORTH PROVIDENCE, RI

Alan S|2025 Chevrolet Colorado

Confirmed Sales Customer

6/23/2025

Dave was very helpful and the paperwork was seamless with new technology!

DAVID WELLINGTON

6/24/2025

Alan, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, MA

Robert S|2025 Chevrolet Corvette

Confirmed Sales Customer

6/17/2025

Professional kind and courteous .Thank you Josh and friends, Paul Masse and Chevrolet

JOSHUA JOSEPH

6/18/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Darlene S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/17/2025

Shaun was friendly. Helped me find the suv I was looking for and worked a great deal. Explain to everything very clearly to me about the suv.

SHAUN JOSEPH

6/18/2025

Darlene, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALL RIVER, MA

John S|2017 Chevrolet Corvette

Confirmed Service Customer

6/18/2025

Always great service

6/18/2025

John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BARRINGTON, RI

Kris O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/18/2025

No pressure and good dialog with sales rep and manager.

RICARDO SARMIENTO

6/19/2025

Kris, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

NORTH ATTLEBOROUGH, MA

Jacqueline B|2017 Chevrolet Malibu

Confirmed Service Customer

6/20/2025

Although the car went in for an oilchange and tire rotation, it was determined that both front and back brakes were needed. I had suspected that these original brakes were worn. I'm thankful that these service providers are looking out for my safety.

6/23/2025

Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PAWTUCKET, RI

Michael B|2024 Chevrolet Camaro

Confirmed Service Customer

6/21/2025

The service was great.

6/23/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEEKONK, MA

Patricia P|2023 Buick Encore GX

Confirmed Service Customer

6/23/2025

Staff is always pleasant and a pleasure to work with.

6/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Paul Masse Chevrolet, INC.

Business Response

CRANSTON, RI

Robert C|2024 Buick Encore GX

Confirmed Service Customer

6/24/2025

Good service, clean and nice waiting area and snacks to enjoy.

6/25/2025

Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TIVERTON, RI

Richard C|2010 Chevrolet Corvette

Confirmed Service Customer

6/24/2025

great

6/25/2025

Richard, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

N PROVIDENCE, RI

Jeffrey B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/26/2025

Vinny was great, would highly recommend him and the team at Paul Masse

VINCENT TAYLOR

6/27/2025

Jeffrey, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EXETER, RI

Laura W|2021 Buick Encore GX

Confirmed Service Customer

6/26/2025

Excellent

6/27/2025

Laura, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

COVENTRY, RI

Richard F|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/27/2025

Gino was great to work with - process was straightforward as advertised,

GINO BRUZZESE

6/29/2025

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MANSFIELD, MA

Leslie K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/27/2025

Vinny is a terrific and helpful person. He was reasonable and patient. No hard sales- just told us a lot about the car. Also really went out of his way to accommodate my work schedule.

VINCENT TAYLOR

6/29/2025

Leslie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PROVIDENCE, RI

Rita M|2022 GMC Terrain

Confirmed Service Customer

6/27/2025

Nick in service is excellent! Helpful, smart, friendly and professional! First time getting service and I was very happy with it!!

6/30/2025

Rita, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

James B|2016 Chevrolet Corvette

Confirmed Service Customer

6/30/2025

Prompt drive-in service for the corvette. First class operation. Highly recommended.

7/1/2025

James, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

Business Response

SEEKONK, MA

David C|2014 Chevrolet Corvette

Confirmed Service Customer

6/30/2025

Nick was very informative

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

BARRINGTON, RI

John B|2021 Buick Envision

Confirmed Service Customer

6/30/2025

Accommodating friendly, efficient, despite the weather

7/1/2025

John, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BARRINGTON, RI

Steven P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2025

Fast friendly service. No hassle. Pleasure working with Gino!

GINO BRUZZESE

7/1/2025

Steven, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST WARWICK, RI

Robert G|2023 Chevrolet Bolt EV

Confirmed Service Customer

6/24/2025

While it was unfortunate to require warranty service after less than 20k miles on my vehicle, Paul Masse was excellent throughout. The availability of a loaner vehicle onsite and ready to go made all the difference and was why I chose Paul Masse over another closer dealership for service. I was also happy with my original purchase experience there.

6/25/2025

Robert, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LITTLE COMPTON, RI

William V|2025 Chevrolet Colorado

Confirmed Sales Customer

6/24/2025

My truck purchase went seamlessly. Josh was excellent to work with and he did everything he could to expedite the process. He did not forget me after the purchase and helped me get some additional accessories for my new Z71 Colorado. I love my new truck! Thank you Josh and Erich.

JOSHUA JOSEPH

6/25/2025

William, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WESTERLY, RI

Althea D|2025 Chevrolet Trax

Confirmed Sales Customer

6/24/2025

I had a very positive experience. The saleman was very helpful.

CHRISTOPHER DANIELS

6/25/2025

Althea, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROCKTON, MA

Kyle A|2025 Chevrolet Corvette

Confirmed Sales Customer

6/25/2025

This is my second corvette purchase from Paul Masse. Nothing but a perfect experience again.

JOSHUA JOSEPH

6/25/2025

Kyle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, MA

Antonio B|2020 Chevrolet Malibu

Confirmed Service Customer

7/1/2025

Service was on time and professional! Luis De Sousa is the best. Thank you. Tony Batista

7/1/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RIVERSIDE, RI

Michael D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2025

Josh is the best. Personalized attention at it's finest! Really attentive to the individual needs of his customer and does great follow up after the sale!

JOSHUA JOSEPH

7/4/2025

Michael, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUMFORD, RI

Kenneth L|2018 Chevrolet Malibu

Confirmed Service Customer

7/2/2025

I HAD A CHECK ENGINE LIGHT ON. THEY FIXED IT IN A TIMELY MANNER. LOU WAS GREAT.

7/4/2025

Kenneth, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SWANSEA, MA

Dennis A|2022 Chevrolet Corvette

Confirmed Service Customer

6/30/2025

Great as always

7/1/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTH KINGSTOWN, RI

Charles S|2022 Chevrolet 1500 Silverado LTD

Confirmed Sales Customer

7/2/2025

My experience with Shaun was easy, relaxed, and transparent from the moment I got out of my car. He worked with me through the process of test-driving the truck I was interested in, where we both experienced a transmission issue that was unknown for that vehicle. He and the service team spent a week resolving the issue, and Shaun kept me updated every step of the way. They explained in specific detail what caused the problem, what the resolution was, and how I could be assured the issue would not recur, if I were to buy the truck. Shaun confirmed that the truck would be covered under the GM Pre-Certification warranty coverage, with 3 years / 100,000 miles of full coverage on the drive train. If something happens with the transmission in the next 3 years, I'll be covered, and won't have to worry. Working with the financing team was equally simple. I brought in pre-qualifications for a specific term and interest rate, along with the details about how I wanted to pay for the truck to ensure my monthly payment was what I could manage. The team matched what I brought in, without arguing over the price of the truck or trying to negotiate me down on some other aspect of the deal. It was as simple and direct of a vehicle sale I have ever experienced. Dare I say, it was even pleasant? To me, this demonstrates a clear customer-centric focus that PMC exhibits in their dealings, which is a rare diamond in the rough for automotive sales. Hopefully, they never change in this regard. As it stands, the next time I need to buy another car, my search will absolutely start with Shaun at Paul Masse Chevrolet.

SHAUN JOSEPH

7/6/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. We hope you have a great day!

Business Response

CRANSTON, RI

Jasmine J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2025

Josh and Crystal were able to take both of my vehicles and get me into two brand new 2025s at a lower payment, more car, and higher mileage lease. It was very impressive and I felt very taken care of and advocated for.

JOSHUA JOSEPH

7/5/2025

Jasmine, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CUMBERLAND, RI

Larry W|2021 GMC 1500 Sierra

Confirmed Service Customer

7/2/2025

Great experience, as usual. In and out quicker than expected, And washed as well. We will continue to purchase our vehicles from Paul Masse because of the sales experience and the professional and prompt service. Their parts department is also the best in the business.

7/5/2025

Larry, we are committed to ensuring quality customer care by providing comfortable and relaxing facilities and friendly, professional service to our guests. Please see us for any future needs.

Business Response

LINCOLN, RI

Daniel W|2025 Chevrolet Colorado

Confirmed Sales Customer

7/2/2025

Great team. Aaron was excellent

AARON TIRRELL

7/5/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. We hope to see you soon!

Business Response

BRISTOL, RI

David W|2018 Chevrolet Malibu

Confirmed Service Customer

7/2/2025

Outstanding experience from making the appointment with Anna to completing the service with Nick! Great and timely service.

7/4/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Barbara S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/3/2025

It was super awesome 😍 Aaron T. was very knowledgeable helpful and caring about my interest in buying a new Chevrolet Trailblazer 2026 😇♥️ Thank you Aaron for your inviting smile & service! God blessings for him and Paul Masse company 🙏♥️

AARON TIRRELL

7/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

SEEKONK, MA

Jeffrey C|2026 Chevrolet Equinox

Confirmed Sales Customer

7/10/2025

Paul Masse Chevrolet is the absolute best dealership to buy a vehicle. I’ve been coming here for over twenty years and wouldn’t even consider going anywhere else. From Mr. Bob Masse to my salesman Dave Wellington Jr. my experience couldn’t have been any better. I know they thanked me for my purchase but I’m the one who would like to thank them.

DAVID WELLINGTON

7/13/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Lambert C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/10/2025

Josh was great, made the buying process easy!

JOSHUA JOSEPH

7/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

Steven M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/10/2025

Customer service and sales team outstanding

DAVID WELLINGTON

7/13/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. We look forward to your next visit! Take care!

Business Response

WARWICK, RI

Randolph Y|2025 Chevrolet Trax

Confirmed Sales Customer

7/11/2025

Josh Joseph the sales representative was amazing!!! Very nice personality and a pleasant smile!!!

JOSHUA JOSEPH

7/14/2025

Randolph, we are very happy to have provided you with such a positive experience! Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

WEST PALM BEACH, FL

Moshe L|2013 Chevrolet Cruze

Confirmed Service Customer

7/14/2025

I can rely on Luis DeSousa and the servicing team to consistently provide excellent advice and execution to keep my vehicle in optimal running condition.

7/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIVERSIDE, RI

Tammy M|2020 Buick Encore

Confirmed Service Customer

7/7/2025

Extremely professional and prompt service

7/8/2025

Tammy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARREN, RI

Charles J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/9/2025

Good

CHRISTOPHER DANIELS

7/11/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BARRINGTON, RI

Susan G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/10/2025

Chris made the new car buying experience easy

CHRISTOPHER DANIELS

7/13/2025

Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

PAWTUCKET, RI

Olga M|2025 Chevrolet Trax

Confirmed Sales Customer

7/10/2025

Very good!! Gabriel Sarmiento was very professional, explained everything very well, and was very kind. He made me feel comfortable; he always looked for ways to help me at all times.

RICARDO SARMIENTO

7/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

LITTLE COMPTON, RI

Rachel D|2025 Chevrolet Trax

Confirmed Sales Customer

7/10/2025

I had an appt with Chris Mills. He has helped me with financing and purchasing car from you for years now. Always on top of his game and helps with whatever he can. So easy to work with as well

CHRISTOPHER MILLS

7/13/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COVENTRY, RI

Robert S|2025 Chevrolet Colorado

Confirmed Sales Customer

7/10/2025

My salesman Gabriel and all those involved were friendly, professional, and excellent at their job. I felt no pressure and he answered all of my questions going above and beyond not only throughout the purchase but weeks past as well.

RICARDO SARMIENTO

7/13/2025

We're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BARRINGTON, RI

Gregory H|2025 Chevrolet Traverse

Confirmed Sales Customer

7/14/2025

Very Happy with service Gino provided me during the purchase of the Traverse

GINO BRUZZESE

7/15/2025

Gregory, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SEEKONK, MA

Matthew P|2023 GMC Sierra 1500

Confirmed Service Customer

7/21/2025

Great service

7/22/2025

Matthew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, RI

Larry W|2021 GMC 1500 Sierra

Confirmed Service Customer

7/15/2025

Had an emergency with the brakes. Luis got it right in without an appointment, and got it taken care of quickly. One top of that, I got it back washed. We will never purchase or service anywhere else but Paul Masse.

7/16/2025

Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

LINCOLN, RI

Lisa P|2017 GMC Terrain

Confirmed Service Customer

7/15/2025

I always receive great service. Lou is the best!

7/16/2025

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We look forward to your next visit! Take care!

Elizabeth G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/17/2025

Gino is a respectable and knowledgeable salesperson.

GINO BRUZZESE

7/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERKLEY, MA

Joanne D|2025 Chevrolet Blazer

Confirmed Sales Customer

7/17/2025

Gino is great, my whole family goes to him! I told him what I wanted and he went to great lengths to find it! My finance guy, I believe his name is Cameron, he was super nice and explained everything to me before I signed anything. Love this dealership, would recommend them to anyone!!

GINO BRUZZESE

7/18/2025

Joanne, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WHITINSVILLE, MA

Virginia W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/18/2025

I HAVE LEASED MANY CARS FROM PAUL MASSE FOR MORE THAN 25 YEARS AND I HAVE NEVER BEEN DISAPPOINTED. THE SERVICE AND SALES DEPARTMENT ARE EXCELLENT ALWAYS VERY HELPFUL TAKING TIME TO EXPLAIN AND HELP CUSTOMERS WITH THEIR PROBLEMS. BUT MOSTLY TREATING CUSTOMERS WITH RESPECT. MANY THANKS TO ALL ESPECIALLY AARON AND DEREK.

AARON TIRRELL

7/21/2025

Virginia, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

PROVIDENCE, RI

Shannon F|2025 Chevrolet Trax

Confirmed Sales Customer

7/19/2025

Friendly, helpful and very pleasant

CHRISTOPHER DANIELS

7/22/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Sandra P|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/22/2025

Buying a vehicle has never been easier! Our sales rep, Chris, was very knowledgeable about the vehicles and was quick at getting us what we needed and out the door so we can enjoy our day. The finance department was also awesome to work with. We had a pleasurable experience from beginning to end. 10/10 - would shop here again and would recommend to my friends and family.

CHRISTOPHER MILLS

7/23/2025

Sandra, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUMFORD, RI

Humberto N|2025 Chevrolet Colorado

Confirmed Sales Customer

7/23/2025

Great experience, very direct in answering questions and concerns. Chris was very attentive to getting me the right information I wanted in order to make a decision. Very happy with the experience

CHRISTOPHER DANIELS

7/24/2025

Humberto, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

EAST PROVIDENCE, RI

Jason F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/24/2025

Friendly and respectful

SHAUN JOSEPH

7/25/2025

Jason, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

COVENTRY, RI

Richard C|2010 Chevrolet Corvette

Confirmed Service Customer

7/25/2025

great job

7/25/2025

Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

N PROVIDENCE, RI

Brendan T|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

7/25/2025

Vincent Taylor is an awesome salesman. Great personality who always makes me feel welcomed and comfortable. Love how he's truthful and straight forward which leads to a super efficient and easy process. Will be a customer for life because of him!

VINCENT TAYLOR

7/27/2025

Brendan, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

SWANSEA, MA

Elliott M|2020 Chevrolet Corvette

Confirmed Service Customer

7/30/2025

Excellent communication very satisfied

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH DARTMOUTH, MA

Philip S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/30/2025

Shaun was great

SHAUN JOSEPH

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TAUNTON, MA

Casimiro V|2023 Chevrolet Malibu

Confirmed Service Customer

7/30/2025

Excellent service advisor

7/31/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Robert M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

7/30/2025

Always great

7/31/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST GREENWICH, RI

Stephen S|2013 Chevrolet Cruze

Confirmed Service Customer

7/31/2025

I have always had good results with Masse service, the service department is top notch from top to bottom. I've had my car for 10 years and hope to upgrade in 2027.We'll see how the market is then. Keep up the great service.

8/3/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TAUNTON, MA

Daniel H|2017 Buick Regal

Confirmed Service Customer

7/31/2025

I had new head light installed , which they needed to order . The new head light was there the next day , and replaced immediately . Best Service Department I have done business with . Actually , the whole Dealership from the front end to the back end is OUTSTANDING .

8/3/2025

Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

RUMFORD, RI

Peter B|2024 Chevrolet Corvette

Confirmed Service Customer

8/1/2025

completely satisfied with initial service on my 24 C8, including oil filter change and BCM software upgrade while i waited in comfortable surroundings. all questions answered to my satisfaction. thanx again! pjb

8/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

CUMBERLAND, RI

Gerald F|2025 Chevrolet Trax

Confirmed Sales Customer

8/4/2025

Gino did a great job explaining the features on my new Trax

GINO BRUZZESE

8/5/2025

Gerald, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Cecile M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

My experience went very smoothly. Chris Daniels took such great care of me. He suggested maybe I’d want toto check out the electric cars. I was hesitant at first so we test drove it. I fell in love with it. He was extremely patient with me when he had to explain everything regarding the car. Best salesperson I ever worked with in a dealership!! Chris stated if i ever have a question about the car or don’t understand something, to call him anytime and I have. He has always gotten back to me and helped me through whatever it was I was having an issue with. Chris is a great guy and I truly am so thankful to him. And again I LOVE my electric car!!!!👍

CHRISTOPHER DANIELS

8/11/2025

Cecile, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAREHAM, MA

Eric W|2025 Chevrolet Colorado

Confirmed Sales Customer

8/9/2025

Chris was oitstanding

CHRISTOPHER DANIELS

8/11/2025

Eric, thank you for your kind review; we are happy to pass along your comments to Chris here at Paul Masse Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

BARRINGTON, RI

Nicole T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

Gabe was excellent

RICARDO SARMIENTO

8/11/2025

Nicole, thank you for your kind review; we are happy to pass along your comments to Gabe here at Paul Masse Chevrolet, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ATTLEBORO FALLS, MA

Harold S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/9/2025

Great attention to detail. More than fair treatment on financing. Third car lease at Paul Masse, never disappointed.

DAVID WELLINGTON

8/11/2025

Harold, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRISTOL, RI

Walter E|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/22/2025

Excellent sales and service people and I would recommend this dealership to anyone interested in purchasing a new or used vehicle.

JOSHUA JOSEPH

7/23/2025

Walter, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST LONGMEADOW, MA

Robert B|2024 Chevrolet Corvette

Confirmed Service Customer

7/22/2025

Service people were very nice and explained things about the warranty I wasn't aware of, which i appreciated.

7/23/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTPORT, MA

Kirk S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/23/2025

2nd time purchase from here and both times great experience

VINCENT TAYLOR

7/23/2025

Kirk, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CUMBERLAND, RI

Jean G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/28/2025

Shaun Joseph was excellent. He was patient, knowledgeable and made both my husband and myself very comfortable while working with him on selecting what vehicle was best for me.

SHAUN JOSEPH

7/29/2025

Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COVENTRY, RI

Edward V|2019 Chevrolet Malibu

Confirmed Service Customer

7/29/2025

The service was on time and completed when promised. As always the service adviser Nick was very courteous.

7/30/2025

Edward, thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

SEEKONK, MA

Robert M|2025 Chevrolet Traverse

Confirmed Sales Customer

8/4/2025

Gabe was terrific

RICARDO SARMIENTO

8/5/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENVILLE, RI

Joanne H|2024 Chevrolet Malibu

Confirmed Service Customer

8/4/2025

Everyone is always pleasant and accommodating.

8/6/2025

Joanne, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTON, MA

Paul S|2020 Chevrolet Camaro

Confirmed Service Customer

8/8/2025

Pleasant and easy experience

8/11/2025

Paul, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ATTLEBORO, MA

Elizabeth T|2023 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

Had a great experience at the dealership. Just wish they gave me a bit more for my trade.

RICARDO SARMIENTO

8/16/2025

Elizabeth, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

UXBRIDGE, MA

Bethany C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Quick and easy.

SHAUN JOSEPH

8/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATTLEBORO, MA

David B|2014 Chevrolet Corvette

Confirmed Service Customer

8/14/2025

Excellent sevice done in a timely fashion

8/17/2025

David, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NARRAGANSETT, RI

Bobby B|2026 Chevrolet Traverse

Confirmed Sales Customer

8/15/2025

It was a very smooth experience, probably the best I’ve had at a dealership so far. Shaun has been very helpful in getting me exactly what I was looking for in a vehicle.

SHAUN JOSEPH

8/17/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PROVIDENCE, RI

Edward R|2026 Chevrolet Equinox

Confirmed Sales Customer

8/16/2025

Every thing was fine!

CHRISTOPHER DANIELS

8/18/2025

Edward, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

EAST PROVIDENCE, RI

John D|2019 Buick Encore

Confirmed Service Customer

8/16/2025

Courteous, professional, honest

8/18/2025

John, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PAWTUCKET, RI

Olayiwola O|2025 Chevrolet Suburban

Confirmed Sales Customer

8/18/2025

We worked with Vincent ("Vinny") Taylor Jr. who was exceptional to deal with. My wife and I arrived with our three young children to shop for a family vehicle. My wife called ahead, and Vinny made sure a vehicle was out front by the time we arrived. Vinny still allowed us to look at many other vehicles. This was a big purchase for us. Vinny was extremely patient with our entire family, including our young children. In fact, our kids enjoyed the Chevy break room and many complimentary snacks! Vinny had no problem allowing each parent to take separate turns for a test drive while one stayed behind with kids. Vinny made sure we were well informed about each vehicle we looked at and the pros and cons. The transaction was efficient but did not feel forced or rushed. There was no unnecessary sales pressure, just professionalism and good salesmanship. We ended up buying a 2025 Chevy Suburban and are very happy with our purchase. We immediately took it for a long family road trip. Vinny and the folks supporting him at Chevy really changed our perspective on car sales because this was by far our best experience at a dealership. We also ended up with an awesome vehicle. Without a doubt, I would HIGHLY recommend buying a Chevy from Vinny at Paul Masse Chevrolet in East Providence, RI (Taunton Avenue). Truly, he is the BEST!

VINCENT TAYLOR

8/19/2025

Olayiwola, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

Business Response

CRANSTON, RI

Evan G|2022 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

Both Chris Daniel's and Cam in finance were thorough and very friendly and inviting

CHRISTOPHER DANIELS

8/13/2025

Evan, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLACKSTONE, MA

William B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

I am a loyal customer and I like the way I am treated to get me the right vehicle that I want

CHRISTOPHER MILLS

8/13/2025

William, we are very happy to have provided you with such a positive experience! Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

EAST PROVIDENCE, RI

Joseph B|2017 Chevrolet Corvette

Confirmed Service Customer

8/12/2025

Best service dept in the state! Always courteous and friendly!

8/14/2025

Joseph, thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

COVENTRY, RI

Debra M|2025 Chevrolet Colorado

Confirmed Sales Customer

8/14/2025

My salesman, Vincent, was extremely patient and professional. He answered all my questions and assisted me throughout the process. He even answered my phone call on a Sunday evening. All of the staff who assisted throughout the entire time I was looking for a vehicle were friendly and understanding.

VINCENT TAYLOR

8/16/2025

Debra, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTH SMITHFIELD, RI

Michael M|2020 GMC 1500 Sierra

Confirmed Service Customer

8/18/2025

Professional courteous service

8/19/2025

Michael, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SEEKONK, MA

James N|2000 Chevrolet Camaro

Confirmed Service Customer

8/21/2025

Best dealership in RI

8/22/2025

James, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

PAWTUCKET, RI

Joseph M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

8/25/2025

Nick is the best

8/26/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Frederick P|2022 GMC Terrain

Confirmed Service Customer

8/25/2025

Well we dropped vehicle car off the night before at approx 4:00 pm Thurs. I had a scheduled 8:00 am appt. Friday The vehicle wasn’t ready until 5:00 pm on Friday. Reason was had to wait for the right qualified mechanic 🤔

8/26/2025

Frederick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (401) 434-1900.

Business Response

PAWTUCKET, RI

Jeff S|2026 Chevrolet Silverado EV

Confirmed Sales Customer

8/20/2025

I've bought cars from Paul Masse for over 20 years, they are an exceptional dealership from Dave Wellington in sales to Sam and his team in service.

DAVID WELLINGTON

8/21/2025

Jeff, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PORTSMOUTH, RI

John L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/20/2025

David was very professional and no nonsense. Great guy and would buy from him again.

DAVID WELLINGTON

8/21/2025

John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JOHNSTON, RI

William R|2025 Chevrolet Traverse

Confirmed Sales Customer

8/23/2025

excellent

DAVID WELLINGTON

8/25/2025

William, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

SANDWICH, MA

Thomas T|2024 Chevrolet Corvette E-Ray

Confirmed Service Customer

8/25/2025

Professional and courteous

8/26/2025

Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JAMESTOWN, RI

John A|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/26/2025

Been going to paul masses for years never had any issues. I deal with Luis De Sousa most of the time and he does a great job. Keeping me posted and he's on top of things with my truck

8/27/2025

John, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FALL RIVER, MA

Kenneth R|2026 Chevrolet Equinox

Confirmed Sales Customer

8/30/2025

Aaron is great and knows us well after almost ten years of working together. Makes everything easier

AARON TIRRELL

9/1/2025

Kenneth, thank you for your kind review; we are happy to pass along your comments to Aaron here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

PAWTUCKET, RI

Richard M|2026 Chevrolet Corvette

Confirmed Sales Customer

9/1/2025

I as extremely pleased with my salesman Aaron Tirrell. He is extremely knowledgeable and spent a great deal of time with me before and after the purchase.

AARON TIRRELL

9/2/2025

Richard, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARREN, RI

Fernando B|2025 Chevrolet Trax

Confirmed Sales Customer

9/1/2025

This was the easiest car buying experience I have ever had. Vinny, the salesperson who helped me, was outstanding.

VINCENT TAYLOR

9/2/2025

Fernando, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

WEST WARWICK, RI

James D|2023 Chevrolet Corvette

Confirmed Service Customer

9/1/2025

Everything went smoothly. No surprises. Luis was pleasant and knowledgeable.

9/2/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

FAIRHAVEN, MA

Warner D|2024 Chevrolet Corvette

Confirmed Sales Customer

9/1/2025

The sales process was perfect. The salesman Dave Wellington went out of his way to make sure I had all the documentation and information for me to make the decision to purchase this beautiful car. I have been purchasing cars from Paul Massey since 1992 and have always been satisfied and always have recommended them to friends and family.

DAVID WELLINGTON

9/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon! Thanks again for the recommendation, and have an amazing day!

Business Response

SMITHFIELD, RI

Dustin F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/1/2025

I had I great experience at the dealership Gabriel was really understanding of my situation and catered to all of my needs. I would definitely send more customers his way. Thanks

RICARDO SARMIENTO

9/2/2025

Dustin, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PAWTUCKET, RI

William P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/1/2025

The best experience ever with sign and drive thank you to Paul Massey and his team of sales people.

SHAUN JOSEPH

9/2/2025

William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FALL RIVER, MA

Joanne H|2024 Chevrolet Malibu

Confirmed Service Customer

9/1/2025

I had an issue with my car that was handled promptly, professionally and efficiently. I was extremely happy with the service and left feeling that what was a dangerous problem was solved and confident that my car was safe to drive.

9/2/2025

Joanne, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTON, MA

David M|2025 Chevrolet Traverse

Confirmed Sales Customer

9/2/2025

Easy transaction and helpful as well as knowledgeable team!

CHRISTOPHER DANIELS

9/3/2025

David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOONSOCKET, RI

Kyle P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/2/2025

Overall Experience was great. The deal was made over the phone with little back and forth. Chris Daniels was a great salesman. I Look forward to picking up the new truck soon!

CHRISTOPHER DANIELS

9/2/2025

Kyle, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALL RIVER, MA

Robert P|2025 Chevrolet Trax

Confirmed Sales Customer

8/27/2025

My salesman Shaun Joseph was excellent and did an outstanding job.

SHAUN JOSEPH

8/28/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SEEKONK, MA

Luis D|2019 Chevrolet Malibu

Confirmed Service Customer

8/29/2025

Greatest dealership around

9/1/2025

Luis, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Stacy M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

Quick and easy always on there A game. Always wanting to help get us in a new car no matter what. Professional and so friendly. I highly recommend see anyone in the East Providence location.

JOSHUA JOSEPH

9/1/2025

Stacy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for the recommendation, and have an amazing day!

Business Response

NORTH PROVIDENCE, RI

Jordan B|2025 GMC Acadia

Confirmed Service Customer

9/1/2025

Great dealership, wonderful amenities, friendly staff.

9/3/2025

Jordan, your wonderful feedback and rating mean a lot to us. Thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

EAST GREENWICH, RI

Scott H|2021 Chevrolet Corvette

Confirmed Service Customer

9/7/2025

Everything was done perfectly. All the staff was wonderfull

LACONIA, NH

Paul D|2022 GMC 2500HD Sierra

Confirmed Service Customer

9/7/2025

Always great service

9/8/2025

Paul, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JOHNSTON, RI

Mark P|2018 GMC 1500 Sierra

Confirmed Service Customer

9/10/2025

Positive experience.

9/10/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

Business Response

SEEKONK, MA

Steven C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/10/2025

They were prompt

AARON TIRRELL

9/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

CUMBERLAND, RI

Kaitlin B|2019 Buick Enclave

Confirmed Service Customer

9/11/2025

The service was absolutely wonderful

9/11/2025

Kaitlin, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRISTOL, RI

William H|2023 Chevrolet Camaro

Confirmed Service Customer

9/12/2025

Great Spot, great job

9/15/2025

William, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Robert L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/9/2025

Salesman was very helpful he was not pushy he answered all my questions I felt comfortable dealing with him

CHRISTOPHER DANIELS

9/10/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWANSEA, MA

David B|2025 Chevrolet Colorado

Confirmed Sales Customer

9/10/2025

The salesman Gab, was great straight forward no BS I like that knew what he was talking about and Cameron, good guy gave me some good advice on the extension of my warranty

RICARDO SARMIENTO

9/11/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ACUSHNET, MA

Robert W|2022 Chevrolet Camaro

Confirmed Service Customer

9/11/2025

excellent experience. I was told the appointment would take 2 hours to complete but it only took 1 1/2 hours which was good. My service advisor also did an excellent job keeping me informed and getting me on my way.

9/12/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOSTER, RI

Richard W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/12/2025

The best service anywhere

GINO BRUZZESE

9/15/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SEEKONK, MA

Julia E|2020 Chevrolet Bolt EV

Confirmed Service Customer

9/12/2025

Quick; efficient; comprehensive. Knowledgeable counter staff (AJ) who got things done. Thank you.

9/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SEEKONK, MA

William M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/13/2025

Paul Masse Chevrolet is always great to deal with. The agents are always pleasant. I want to mention that the 2023 Equinox had a couple of options that we miss in the 2026 Equinox doesn't have. When parking behind another vehicle the 2023 let you know how close you are to it. I feel that that is a safety option.

CHRISTOPHER DANIELS

9/15/2025

William, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Thank you, and have a fantastic day!

Business Response

PAWTUCKET, RI

Gina C|2025 Chevrolet Trax

Confirmed Sales Customer

9/15/2025

I liked the no bull**** approach from moment I walked in the door. I ( sort of ) knew what I was looking for as far as vehicle and my price point when I first went in and I was not forced in other directions. My sales person Gino was fantastic, upfront and quick to respond to any questions or concerns. While it has only been a week, I am LOVING my choice!

GINO BRUZZESE

9/16/2025

Gina, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, RI

Daniel L|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

Shaun Joseph was excellent! He listened to my needs and features I wanted in my new vehicle and made it happen. He kept me informed every step of the process. When I went to pick up my new Equinox it was ready and waiting for me with all my specifications. Shaun walked me through all of my vehicles features, was patient with all of my many questions and has made me a customer of his for all of my future vehicles. He has followed up with me and was always prompt in returning my texts and calls.

SHAUN JOSEPH

9/16/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PLAINVILLE, MA

Robert M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

9/17/2025

Always the best!!

9/17/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EAST GREENWICH, RI

John A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/19/2025

Our sales rep chris Mills is the best. Have probably purchased ten or more Cars from him and he’s always the best will always ask for him when we return.

CHRISTOPHER MILLS

9/22/2025

John, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Howard M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

9/19/2025

I discovered a nail in my rear driver side. I called service and thank god Nick was who i talked too. I have a long relationship with Nick thru the 4 vehicles that I have purchased. Nick was able to squeeze me in the next day. Listen I had no other dealership treat me so fairly than Paul Massey.

9/22/2025

Howard, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

NORTH PROVIDENCE, RI

Pedro P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/23/2025

Very professional

RICARDO SARMIENTO

9/24/2025

Pedro, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FALL RIVER, MA

Philip F|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/23/2025

My experience was as always awesome! The whole staff especially my salesman was perfect. You all get a gold star on your paper! Thanks

SHAUN JOSEPH

9/24/2025

Philip, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

LINCOLN, RI

Beverly P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/24/2025

Best dealership in RI! Always straight forward and friendly!

DAVID WELLINGTON

9/25/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

David W|2018 Chevrolet Malibu

Confirmed Service Customer

9/17/2025

OUTSTANDING SERVICE AS USUAL!

9/17/2025

Wow, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

Business Response

WARWICK, RI

Florisa L|2023 Buick Encore GX

Confirmed Service Customer

9/19/2025

Service was great as always!!!

9/22/2025

Florisa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

WARWICK, RI

Chi-Ju L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/20/2025

Knowledgeable salesman, everyone is friendly and easy to work with

CHRISTOPHER MILLS

9/22/2025

Thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FOXBORO, MA

Richard B|2022 Chevrolet Corvette

Confirmed Service Customer

9/20/2025

Love the Paul Masses Corvette showroom and lounge. Service advisor(Nick) is also great. Although disappointed I couldn't get my Corvette repaired in one visit, definitely would recommend Paul Masse Chevrolet for friends and family looking for a car.

9/22/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH ATTLEBORO, MA

Diane W|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/23/2025

Had a great experience buying Blazer EV from Paul Masse Chevrolet Inc. Chris Mills was very informative and polite. Diane White

CHRISTOPHER MILLS

9/24/2025

Diane, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Gordon M|2021 Chevrolet Malibu

Confirmed Service Customer

9/23/2025

Every thing was outstanding. I have always had a pleasurable.

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Kenny C|2026 Chevrolet Colorado

Confirmed Sales Customer

9/24/2025

Aaron Tirrell was tremendous as usual. He was very informative with all the questions I had, and very patient to make sure I got the truck I wanted. He always goes above and beyond to make sure I am comfortable with my purchase. He is the reason why I keep coming back to Paul Masse Chevrolet. Big thanks to Erich and Bob Masse as well as they helped seal the deal!

AARON TIRRELL

9/24/2025

Kenny, we're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

Business Response

EAST PROVIDENCE, RI

Tammy G|2016 GMC 2500HD Sierra

Confirmed Service Customer

9/25/2025

Very professional, and polite .

9/27/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WAKEFIELD, RI

Gino B|2026 Chevrolet Equinox

Confirmed Sales Customer

9/24/2025

The whole process went smooth and seamless

GINO BRUZZESE

9/25/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORTH PROVIDENCE, RI

Riley S|2025 Chevrolet Silverado EV

Confirmed Sales Customer

9/25/2025

Vinny Sales Associate was excellent. He was knowledgeable and was able to work a deal without needlessly running to a manager. He managed his and my time with respect.

VINCENT TAYLOR

9/26/2025

Riley, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, MA

John M|2015 Chevrolet Corvette

Confirmed Service Customer

9/25/2025

Nicholas Stamatakos is who I deal with all the time and well what can I say, but I like to deal with the best. My Silverado and now my Z06 Corvette. The recommendations and knowledge is great to have. I finally met Sam DeSousa and the same goes for him. Good group there.

9/28/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

RIVERSIDE, RI

Joseph P|2026 Chevrolet Equinox

Confirmed Sales Customer

9/25/2025

Friendly service.

RICARDO SARMIENTO

9/28/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BARRINGTON, RI

Richard B|2016 GMC Terrain

Confirmed Service Customer

10/8/2025

Once again, the service advisor(Nick) and tech quickly diagnosed a dead battery and replaced it under manufacturer's warranty. Appreciate the service and keep up the good work.

10/10/2025

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTH ATTLEBORO, MA

Debra G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

Efficient and courteous.

CHRISTOPHER MILLS

10/10/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SEEKONK, MA

Christopher D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/9/2025

Great experience!

CHRISTOPHER DANIELS

10/11/2025

Christopher, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PAWTUCKET, RI

Robert Y|2023 Chevrolet Corvette Z06

Confirmed Service Customer

10/10/2025

Awesome treatment!

10/12/2025

Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORTSMOUTH, RI

Gary L|2020 GMC Yukon XL

Confirmed Service Customer

10/12/2025

Excellent Service. Every associate from the person scheduling service to my service advisor was polite and courteous. A special out to Luis DeSousa who went the extra step to make my experience pleasant and to Charlie who personally delivered a part that I ordered.

10/13/2025

Gary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST GREENWICH, RI

William M|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/14/2025

Shaun and Cameron were great! Quick process.

SHAUN JOSEPH

10/15/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

David S|2020 Chevrolet Camaro

Confirmed Service Customer

10/14/2025

It's the only place I go for service, as it is the only dealer I trust

10/15/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

DARTMOUTH, MA

Peter H|2022 Chevrolet Corvette

Confirmed Service Customer

10/15/2025

Nick is especially helpful in explaining what can be done and what should be.......warranty issues etc.

10/16/2025

Peter, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BONITA SPRINGS, FL

Robert C|2024 Buick Encore GX

Confirmed Service Customer

10/16/2025

Great service, friendly and knowledgable service associates, wonderful clean wait area, and good coffee. Thanks for making things easy.

10/19/2025

Robert, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TIVERTON, RI

Richard M|2020 Chevrolet Bolt EV

Confirmed Service Customer

10/16/2025

Routine service of EV; I was out in about an hour. Thanks

10/18/2025

Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Billie F|2025 Chevrolet Blazer

Confirmed Sales Customer

10/17/2025

This was our second visit with our Sales rep, Vinnie, who makes what could be a lengthy process simple and easy. Very pleased with the service he provided and the car we ended up leasing. Thanks!

VINCENT TAYLOR

10/19/2025

Billie, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

PAWTUCKET, RI

Leyla R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/17/2025

Aaron is great and has always been able to help me with my needs with car buying. He communicates well and on a timely manner. He is realistic and is a family man. This is my second car experience with him and still great service.

AARON TIRRELL

10/19/2025

Leyla, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Brian D|2022 Chevrolet Bolt EUV

Confirmed Service Customer

9/25/2025

Nick and Louie always go above and beyond to make every visit excellent.

9/28/2025

Brian, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOMERSET, MA

David F|2026 Chevrolet Equinox

Confirmed Sales Customer

9/27/2025

Great service

GINO BRUZZESE

9/29/2025

David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Jason B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/28/2025

Vinny was awesome very good with imformation on the vehicle

VINCENT TAYLOR

9/30/2025

Jason, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PAWTUCKET, RI

Kaitlin R|2025 Chevrolet Blazer EV

Confirmed Sales Customer

9/28/2025

We were served as soon as we can came into the dealership. Chris was very helpful to our requests and sought out the best deal for our needs

CHRISTOPHER MILLS

9/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIVERSIDE, RI

William J|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

Gino, my sales rep. was perfect. He was extremely helpful and knowledgeable. Paul Masse Chevrolet was a very welcome experience, especially after experiencing some of the competition!

GINO BRUZZESE

9/30/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

SWANSEA, MA

Donna O|2021 Buick Enclave

Confirmed Service Customer

10/9/2025

They said my cabin filter needed changing when it was put in new just 2 months ago! So I just trust them anymore! Will go to the dealership in South Kingstown next time.

10/11/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (401) 434-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

RIVERSIDE, RI

Dennis L|2018 Chevrolet Corvette

Confirmed Service Customer

10/13/2025

Paul Masse service dept came through again. They squeezed me in and replaced a broken air dam on my corvette. Always a pleasant experience dealing with Lou and Nick in service.

10/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

COVENTRY, RI

Eric T|2024 GMC Canyon

Confirmed Service Customer

10/21/2025

Clean and knowledgeable

10/22/2025

Eric, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SEEKONK, MA

William G|2024 GMC Canyon

Confirmed Service Customer

10/17/2025

the best service team!

10/19/2025

William, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REHOBOTH, MA

Gary L|2020 GMC Yukon XL

Confirmed Service Customer

10/19/2025

Courteous service. Everything was done to my satisfaction.

10/20/2025

Gary, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

N.KINGSTOWN, RI

Charles S|2023 Chevrolet Corvette

Confirmed Service Customer

10/23/2025

Took me in on time and was done ahead of time. All good. Everyone was pleasant and easy to deal with.

10/25/2025

Charles, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MENDON, MA

Joseph C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/25/2025

I had Chris Mills, We had Chris Mills as our sales person, and he was very knowledgeable about everything with this car. It was very deeply appreciated..

CHRISTOPHER MILLS

10/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon!

Business Response

JOHNSTON, RI

Paul H|2024 Chevrolet Corvette Z06

Confirmed Service Customer

10/28/2025

Luis and the Tech were terrific. The proper oil was used on my Z06. No leaks and right on the full mark. The safety belt recalled was performed as well. Great people that know these cars.

10/29/2025

Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SANDWICH, MA

Cody L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/28/2025

By far the best experience I have had purchasing a new vehicle.

SHAUN JOSEPH

10/29/2025

Cody, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BLACKSTONE, MA

Christopher C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

The whole truck buying process at Paul Masse was excellent, from sales to Financing! I would like to give a shout out to Christopher Daniels who made sure that my experience was a pleasant one. This was my first time purchasing a vehicle from this dealership and I highly recommend them! Great job by the whole Paul Masse team!

CHRISTOPHER DANIELS

10/30/2025

Christopher, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WARREN, RI

Kenneth J|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/29/2025

Great Team

GINO BRUZZESE

10/30/2025

Kenneth, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST GREENWICH, RI

Frank R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/23/2025

Shaun Joseph made our experience a pleasure.

SHAUN JOSEPH

10/26/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SEEKONK, MA

Robert M|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

10/27/2025

They are incredible!

JACK DOHERTY

10/27/2025

Robert, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

Business Response

N KINGSTOWN, RI

Talia K|2021 Chevrolet Spark

Confirmed Service Customer

10/27/2025

As always, service was courteous and the overall experience was positive.

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

JOHNSTON, RI

John S|2023 GMC Sierra 1500

Confirmed Service Customer

10/27/2025

Always great service

10/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Jessica C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/29/2025

Great, caring staff with great knowledge on all vehicles.

CHRISTOPHER MILLS

11/1/2025

Jessica, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOONSOCKET, RI

Robert G|2021 Chevrolet Corvette

Confirmed Service Customer

10/29/2025

Service department manager Is knowledgeable and courteus

11/1/2025

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SWANSEA, MA

Saverio C|2026 Chevrolet Colorado

Confirmed Sales Customer

11/2/2025

Chris was very helpful and explaining all are options to purchase the truck .

CHRISTOPHER MILLS

11/4/2025

Saverio, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Richard B|2024 Chevrolet Corvette Z06

Confirmed Service Customer

11/3/2025

Nick in service was great!

11/4/2025

Richard, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BEACH HAVEN, NJ

Danielle J|2026 Chevrolet Traverse

Confirmed Sales Customer

11/3/2025

Our sales person, Jack Doherty was great. Very professional and accommodating.

JACK DOHERTY

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

CUMBERLAND, RI

Crystal A|2026 Chevrolet Equinox

Confirmed Sales Customer

10/30/2025

Shaun did an amazing job getting me into the car I wanted.

SHAUN JOSEPH

11/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOMERSET, MA

Frederick A|2020 Chevrolet Corvette

Confirmed Service Customer

11/3/2025

Just an oil and filter change. I waited in their waiting room, and it did not take too long. The cost was reasonable. Nick has always been very friendly.

11/4/2025

Frederick, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW BEDFORD, MA

Gordon H|2026 Chevrolet Trax

Confirmed Sales Customer

11/3/2025

Whether It be Sales Or Service for that matter the whole Paul Masse experience is second to none. I've been going there for over 10 years they've taken care of all of our vehicle needs. Entire staff friendly and professional, dealership always clean and inviting and treat the customers like family.

CHRISTOPHER MILLS

11/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Lewis G|2024 Chevrolet Malibu

Confirmed Service Customer

11/3/2025

Outstanding! Prompt and efficient.

PORTSMOUTH, RI

Krystal M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/5/2025

Chris in sales is amazing!

CHRISTOPHER DANIELS

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LINCOLN, RI

Brian P|2026 Chevrolet Traverse

Confirmed Sales Customer

11/5/2025

.

GINO BRUZZESE

11/5/2025

Brian, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

UXBRIDGE, MA

David W|2026 Chevrolet Blazer EV

Confirmed Sales Customer

11/5/2025

Simply the BEST!

DAVID WELLINGTON

11/5/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Melvin A|2024 Chevrolet Corvette

Confirmed Service Customer

11/5/2025

Nick at service department is always great.

11/6/2025

Melvin, thank you for your kind review; we are happy to pass along your comments to Nick here at Paul Masse Chevrolet, INC.! We hope you have a great day!

Business Response

WARWICK, RI

Anthony S|2025 Buick Envision

Confirmed Service Customer

11/7/2025

Always a great experience at Paul Masse’s ..Nick is the best. Always there to help

11/9/2025

Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SEEKONK, MA

William B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/9/2025

Chris Mills is a great salesman easy to deal with. The new truck was exactly what I wanted for a fair price

CHRISTOPHER MILLS

11/10/2025

William, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day.

Business Response

EAST PROVIDENCE, RI

Mark H|2020 Buick Enclave

Confirmed Service Customer

11/12/2025

excellent service

11/13/2025

Mark, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SEEKONK, MA

Richard W|2025 GMC HUMMER EV Pickup

Confirmed Service Customer

11/13/2025

The best service

11/14/2025

Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

SEEKONK, MA

Robert M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

11/13/2025

Always the best

11/14/2025

Robert, thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

EAST GREENWICH, RI

Ronald B|2021 GMC Acadia

Confirmed Service Customer

11/13/2025

Took me in right away, listened to the two problems that I had and repeated back to me what they entered into the system to be sure my problems were entered correctly. Gave me a reasonable service date to bring it in. One problem was fixed that day and parts were ordered for the transmission problem(s). They had me go for a test drive with a technician to listen to the different transmission issues. One problem he noticed right away and knew what needed to be done to fix it. The second issue he would hear too but did not have a for certain resolution at the time. He had an idea but said he would know better when the transmission was opened up which I understood completely. I received a call today saying parts had come in and they set up a date for me to bring it back in. Everything has been great as usual so far.

11/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Paul Masse Chevrolet, INC. and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Raymond B|2021 Chevrolet Corvette

Confirmed Service Customer

11/14/2025

Great service team

11/16/2025

Raymond, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NARRAGANSETT, RI

Ruth S|2026 Chevrolet Trax

Confirmed Sales Customer

11/15/2025

Chris Mills is an excellent member of the Oak Made team!!! He listened to us and took us right to the right vehicle!! Love him! 💜

CHRISTOPHER MILLS

11/17/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRISTOL, RI

Matthew T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

They were very helpfully and this is the third vehicle I've gotten from them and probably not the last.

N SCITUATE, RI

Robert M|2025 GMC Sierra EV

Confirmed Service Customer

11/5/2025

They take it all down smoothly and cleanly to make sure you are completely satisfied. Thank you for going all the way to make sure my wife was properly taken care of.

11/6/2025

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

N KINGSTOWN, RI

Douglas B|2021 Chevrolet Bolt EV

Confirmed Service Customer

11/5/2025

Krystal helped me and went above and beyond in making sure things went well. A very cool human and an excellent person for you to have on your team.

11/6/2025

Douglas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PAWTUCKET, RI

Kerri K|2013 Buick LaCrosse

Confirmed Service Customer

11/5/2025

Service department is always welling to help. Mike H did a amazing job on serving my car and helping me after when I locked my keys in my car. Lol

11/6/2025

Kerri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAST PROVIDENCE, RI

Leslie W|2026 Chevrolet Equinox

Confirmed Sales Customer

11/5/2025

Quick, Easy, Smooth and Fair! Thank you for my new car!

DAVID WELLINGTON

11/6/2025

Leslie, congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAST PROVIDENCE, RI

Dawn L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/15/2025

Our salesman, Aaron Tirrell, always go above and beyond to make sure you have all the information needed to make an informed decision and that once you decide that you are completely happy with your purchase. He is not the only one either, finance was very helpful, securing us a better rate as well as making sure that we understood all the documents we were signing. The entire staff make sure that your experience at the dealer is top notch!

AARON TIRRELL

11/17/2025

Dawn, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

N DARTMOUTH, MA

Sarah B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

11/19/2025

Great car and customer service.

11/22/2025

Sarah, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Patrick W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Chris Daniels was great to work with. Knowledgeable and personable.

CHRISTOPHER DANIELS

11/25/2025

Patrick, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTSMOUTH, RI

Joseph P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/18/2025

Experience was top notch! Vinny is an amazing salesman with very extensive knowledge. Left very happy with my new truck!

VINCENT TAYLOR

11/20/2025

Joseph, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Pedro D|2023 Chevrolet Corvette

Confirmed Service Customer

11/20/2025

Very good

11/22/2025

Pedro, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

SOMERSET, MA

Nancy C|2013 Buick LaCrosse

Confirmed Service Customer

11/21/2025

Treated with care, respect & efficiency

11/24/2025

Nancy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TIVERTON, RI

Elidet M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/23/2025

My experience was wonderful I feel comfortable The seller answered all my questions and he helped me with the best deal possible , definitely I recommend this place 💯

RICARDO SARMIENTO

11/25/2025

Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

PROVIDENCE, RI

David W|2025 Chevrolet Trax

Confirmed Sales Customer

11/26/2025

Paul Masse Chevrolet is the best!

DAVID WELLINGTON

11/26/2025

David, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! We hope you have a great day!

Business Response

WARWICK, RI

James P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/1/2025

Been buying my vehicles from Dave Wellington for 20 years now. When I came in Black Friday as always I left knowing I got a great deal and thanks for Bob Masse helping.

DAVID WELLINGTON

12/2/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Matthew A|2026 Chevrolet Corvette

Confirmed Sales Customer

12/2/2025

Paul Masse Dealerships are top of the line! Great people selling a great product!

DAVID WELLINGTON

12/2/2025

Matthew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, RI

Thomas C|2017 Buick Regal

Confirmed Service Customer

12/3/2025

Very pleased with the service I received, as usual. Came in for an oil change, four new tires and an alignment. My vehicle drives better than ever!

12/3/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FALL RIVER, MA

Valter S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

It was very friendly, respectful and no pressure to push me to get a vehicle.

RICARDO SARMIENTO

11/25/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PROVIDENCE, RI

Marilyn C|2026 Chevrolet Trax

Confirmed Sales Customer

11/26/2025

Very helpful processing my new lease. Professional and friendly.

SHAUN JOSEPH

11/27/2025

Marilyn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUMFORD, RI

Nicholas S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/27/2025

Great job great car great personal

GABRIELA SCAMPORINO

11/27/2025

Nicholas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLETOWN, RI

Bethany C|2019 Chevrolet Impala

Confirmed Service Customer

11/29/2025

Great experience at Paul Masse! As a customer I felt valued and respected!

11/29/2025

Bethany, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Jessica K|2026 Chevrolet Equinox

Confirmed Sales Customer

11/29/2025

I was very impressed with the ease of the transaction of purchasing my first new car. Gabriel was wonderful to work with. He explained everything fully, and even took care of things like helping with my registration and insurance and it made the process very easy and enjoyable. The gentleman who went over finances with me was very nice and also a pleasure to work with. My car was prepared ready to go as soon as the paperwork was completed. I love my new Equinox, and I would definitely recommend people to do business with your dealership. Thank you for being so professional, friendly and making this such a great experience!

RICARDO SARMIENTO

11/29/2025

Jessica, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANSFIELD, MA

Gian N|2023 GMC Sierra 1500

Confirmed Service Customer

12/14/2025

Great job

12/14/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

JOHNSTON, RI

Stephen C|2024 Chevrolet Malibu

Confirmed Service Customer

12/14/2025

The technician was personally responsive to me and very professional.

12/15/2025

Stephen, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BARRINGTON, RI

Adilson M|2026 Chevrolet Trax

Confirmed Sales Customer

12/14/2025

Good experience, they manage to convey information correctly.

VINCENT TAYLOR

12/15/2025

Adilson, we are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help!

Business Response

NEW BEDFORD, MA

Ricardo S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

The best experience, simple and fast !

RICARDO SARMIENTO

12/4/2025

Ricardo, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Karen H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

Everything went well.

GINO BRUZZESE

12/5/2025

Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOPE VALLEY, RI

Dawn E|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

Gino was excellent and provides great customer service. Very informative !

GINO BRUZZESE

12/5/2025

Dawn, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTH PROVIDENCE, RI

Moshe L|2013 Chevrolet Cruze

Confirmed Service Customer

12/9/2025

I can rely on Luis DeSousa and the servicing team to consistently provide excellent advice and execution to keep my vehicle in optimal running condition.

12/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Samanta A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/10/2025

Gabriel helped us find a better alternative for our car situation. We’re really pleased with the new family car.

RICARDO SARMIENTO

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REHOBOTH, MA

Paul A|2014 Chevrolet Malibu

Confirmed Service Customer

12/10/2025

The crew forgot to reset my oil lifespan computer.

12/10/2025

Paul, we appreciate you taking the time to leave us this feedback. Please reach out to us at (401) 434-1900 so we may assist you in moving forward towards a resolution.

Business Response

CRANSTON, RI

Kevin M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/11/2025

Gabe was great

RICARDO SARMIENTO

12/14/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

LINCOLN, RI

Lauren P|2026 Chevrolet Traverse

Confirmed Sales Customer

12/12/2025

Chris mills was excellent

CHRISTOPHER MILLS

12/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TIVERTON, RI

Cheryl D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/15/2025

Gino was very very helpful. He went over all the details and set up of the car.

GINO BRUZZESE

12/15/2025

Cheryl, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CUMBERLAND, RI

Donna W|2026 Chevrolet Trax

Confirmed Sales Customer

12/17/2025

Always a pleasant and a positive experience when dealing with my salesperson Dave Wellington! Love my new Trax!

DAVID WELLINGTON

12/17/2025

Donna, thank you so much for your positive comments about Paul Masse Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Brian D|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/18/2025

Gino was great to work with. I would recomend going to see Gino and the dealership if you are looking for a new vehicle.

GINO BRUZZESE

12/19/2025

Brian, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOMERSET, MA

Melissa H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/18/2025

I feel like my experience at Paul Masse was extremely genuine and I would highly recommend to my family and friends.

DAVID WELLINGTON

12/19/2025

Melissa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Michael H|2025 Buick Encore GX

Confirmed Service Customer

12/19/2025

Wonderful service.

12/21/2025

Michael, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BARRINGTON, RI

Sandra T|2026 Chevrolet Traverse

Confirmed Sales Customer

12/19/2025

I’ve bought a few cars from your EP store. Always satisfied with the service. I have sent my mom, partner and a couple of friends over who have also been satisfied.

CHRISTOPHER DANIELS

12/21/2025

Sandra, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEEKONK, MA

William S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/21/2025

I meet with David Wellington Jr He showed us the truck . We rode tested it . Perfect fit ! Process to purchase was excellent . No pressure pitch , just two people making a great deal !

DAVID WELLINGTON

12/21/2025

William, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SMITHFIELD, RI

Paul D|2026 Chevrolet Equinox EV

Confirmed Sales Customer

12/24/2025

great deal and service

RICARDO SARMIENTO

12/25/2025

Paul, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WOOD RIVER JUNCTION, RI

Clarence B|2017 Chevrolet Cruze

Confirmed Service Customer

12/24/2025

There service was prompt and courteous and prompt.

12/25/2025

Clarence, It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PAWTUCKET, RI

Michael W|2026 Chevrolet Equinox EV

Confirmed Sales Customer

12/15/2025

Gabe was amazing to work with. Walked me through all the features of the vehicle I was interested in (Equinox EV) and got me a model with all the bells and whistles I wanted.

RICARDO SARMIENTO

12/16/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

JOHNSTON, RI

Paula A|2026 GMC Terrain

Confirmed Service Customer

12/18/2025

Great service! Timely and accurate!

12/19/2025

Paula, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LINCOLN, RI

Bethann W|2020 Chevrolet Spark

Confirmed Service Customer

12/21/2025

Service people were very efficient and my car runs great

12/22/2025

Bethann, we're happy you found our staff to be so supportive during your experience here at Paul Masse Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIVERSIDE, RI

Elaine S|2026 Chevrolet Blazer

Confirmed Sales Customer

12/25/2025

Professional knowledgeable friendly efficient sales rep

SHAUN JOSEPH

12/25/2025

Elaine, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN, RI

Bruce A|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Sean Joesph’s is an excellent salesman he made our experience relaxing and exciting he is an asset to your dealership

SHAUN JOSEPH

1/1/2026

Bruce, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

WARREN, RI

Donald S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Always happy to talk to your salesman the counter help at the mechanical department is a little different and have a happy new year

AARON TIRRELL

1/1/2026

Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

REHOBOTH, MA

Ana N|2014 Chevrolet SS

Confirmed Service Customer

1/8/2026

Great service as usual from Lou Desousa.

1/9/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Paul Masse Chevrolet, INC. and we hope to see you again.

Business Response

PAWTUCKET, RI

James F|2026 Chevrolet Colorado

Confirmed Sales Customer

1/9/2026

I bought my 3rd vehicle from Aaron, and once again it was a great experience. I will definitely recommend paul masse to friends and family.

AARON TIRRELL

1/9/2026

James, congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHBRIDGE, MA

James P|2023 GMC Sierra 1500

Confirmed Service Customer

1/9/2026

Service tech was very helpful and informative of my vehicles condition and when it would be ready

1/9/2026

James, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANSTON, RI

Paul B|2019 Chevrolet Camaro

Confirmed Service Customer

1/1/2026

As usual Nick did a hell of job taking care of my service needs.

1/2/2026

Thank you for choosing Paul Masse Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

TIVERTON, RI

Manny R|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/2/2026

Everyone was polite and great service

1/3/2026

Manny, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST PROVIDENCE, RI

Kayleigh M|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

I had a good experience at the dealership. Vincent was friendly, professional, and efficient, and everything moved along quickly. I appreciated how streamlined and straightforward the process was.

VINCENT TAYLOR

1/6/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional to our guests. Please come see us for any future needs.

Business Response

EAST PROVIDENCE, RI

Matthew A|2026 Chevrolet Blazer EV

Confirmed Sales Customer

1/6/2026

The best of the best!

CHRISTOPHER MILLS

1/6/2026

Matthew, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LINCOLN, RI

Robert M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

1/7/2026

Incredible experience. Sam goes above and beyond and really cares.

VINCENT TAYLOR

1/7/2026

Robert, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

Business Response

N KINGSTOWN, RI

Nuno A|2026 Chevrolet Colorado

Confirmed Sales Customer

1/7/2026

Great experience

AARON TIRRELL

1/7/2026

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EAST PROVIDENCE, RI

Chrisan R|2023 Buick Envision

Confirmed Service Customer

1/8/2026

Every time I go to the dealership the people are always polite and respectful nick is always polite

1/9/2026

Chrisan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WESTPORT, MA

Steven M|2017 GMC Savana

Confirmed Service Customer

1/14/2026

Nick in the service department very professional and helpful I feel very comfortable with their recommendations

1/15/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST PROVIDENCE, RI

George D|2021 GMC 1500 Sierra

Confirmed Service Customer

1/16/2026

Always customer focus services department is outstanding

1/16/2026

George, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

BRISTOL, RI

Michele M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/11/2026

It was quick and smooth and all my questions were answered

RICARDO SARMIENTO

1/11/2026

Michele, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIVERSIDE, RI

Claudia P|2026 Chevrolet Traverse

Confirmed Sales Customer

1/15/2026

Very helpful, nice no pressure would recommend to family and friends.

GABRIELA SCAMPORINO

1/15/2026

Claudia, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TAUNTON, MA

Jacqueline B|2015 Chevrolet Malibu

Confirmed Service Customer

1/15/2026

Although scheduled for an oil change, I requested that the mechanism to adjust the driver's seat be checked. That requested was accommodated so I wouldn't need to make a separate appointment.

1/16/2026

Jacqueline, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Joseph S|2026 Chevrolet Colorado

Confirmed Sales Customer

1/16/2026

I had an excellent experience and Chris Mills was terrific.

CHRISTOPHER MILLS

1/16/2026

Joseph, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

REHOBOTH, MA

Christopher F|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/19/2026

Very smooth and professional transaction. Thank you Chris Daniels and Paul Masse team.

CHRISTOPHER DANIELS

1/19/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI